2/10 Terrible
DAVID GRANT
Jul 23, 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We checked into the Super8 in Mt. Hope July 20th. The lady at the desk was very accommodating in showing us the room available. We initially had some reservations due to aroma but after cursory inspection accepted the ground floor room. It did not take us long to discover the mistake we had made. In a cursory
synopsis here is what troubled us GREATLY:
Sliding screen door had a damaged frame that did allow it to slide if careful attention given.
We sat on the bed only to discover it emanated all kinds of unpleasant sounds. If we lay on it and rolled over, it would DEFINITELY WAKE UP MY WIFE.
OK perhaps one of us could sleep on the pull-out sofa bed mattress. I opened the pull-out to discover an unmade bed. We were not certain what the little black specs were, but they could have been dead bed bugs. The mattress was perhaps 3" thick and when I sat on it, it felt as though the support structure underneath was broken. It also sent complaining sounds throughout the room.
The final straw was when I opened the top draw of the side table to discover I was looking at the floor carpeting - no bottom to the draw.
We knew we could not sleep there last night and decided to notify the front desk that
We will be driving home no matter the challenges doing so at that time of the late evening.
We did not do any damage to the room and requested the desk attendant come and view what we are describing. She said it was OK she believed us.
I indicated we will be taking our personal effe
DAVID GRANT
Stayed 1 night in Jul 2024