"Yes, we went to Italy ..... Yes, it's expected to be great. We've been a VRBO member for a substantial amount of years (I forget how many). Pasquale, the property manager totally has outshone anyone and everyone that we've ever dealt with. This is not a slight to any others, it's just that this is how good Pasquale was. Pasquale met us at the apartment, even though we were over 5 hours late due to flights running late. This was no problem for Pasquale and set the stage for how the following week...