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"Samantha always makes us feel at home."

"The room was clean when I arrived but wasn’t cleaned again, coffee pods weren’t replenished or the garbage wasn’t emptied the rest of my 3 night stay. "

"Would be nice if they had continental breakfast"

"Friendly staff, but the unit walls need cleaning "

"Breakfast wss a joke nothing warm and if youre lucky youll still have muffins after all local workers dug in. Paperthin walls and ceiling/floors so we had to be moved to a room with no one above us since we could hear them talk and move around and close/open the cabinet doors. When we asked to get a refund/cancellation about 1-2hours after check in and we were simply forced to move to another room with no other choice/option. Beds are on springs so forget the "pillowtop" since we felt like we were on a trampoline everytime we moved a toe! It was as hard as a plank. Staff were borderline rude but still fixed the problem by moving us. The receptionnist was half the time present and had to call in to get service. If youre lucking not to travel during winter then youre fine. But we did and the entrance and parking was clearly never ever plowed which led to snow accumulation everywhere with trail craters and holes everywhere like it was Baghdad "

"Breakfast was nice set up "

"Superlative customer service "

"No breakfast served at this hotel "

"Very comfortable apartment style hotel that felt like a home away from home. "