Gas Lamp Section Vacation Packages

charge for parking no shade in pool area

Convenient And clean respectful staff

Definite potential but needs some polish. There was a sign announcing new ownership so maybe things were in flux. I was in room 104 which was on the first floor and corner of building facing an intersection of two alleyways so a little noisy. You can hear everything - my first night I got up and complained because the room directly above was using a vacuum or a mechanical air pump at 11:30 pm. Moving around something heavy and walking back and forth. The rooms have no rugs (verified with my colleague who stayed in floor 3. Also my room’s toilet would run when the above toilet would flush so every so often and in middle of night I’d hear the toilet which was odd. Both nights were noisy which wouldn’t be as annoying if i wasn’t traveling for work and had early AMs. Additionally there is no coffee machine in the room nor complimentary coffee in the lobby in the AM. You can order a coffee but it’s overpriced for an automated touch screen beverage. I enjoy a cup of tea at night and bring along a couple of bags and when asked I was given a cup of hot water. I did appreciate their still/sparkling water dispenser that included flavor waters in the lobby. The location was great - a short walk to bakeries and restaurants in a quiet part of Beverly Hills. So much potential but some small amenities you’d expect at a boutique hotel in BH were lacking.

The room smelled like mildew. All the appliances (fridge, tv, etc…) were all unplugged and we couldn’t tell. Had to get the guy working in the office that none of our stuff worked. After about 10 minutes he figured out it was all unplugged. You get 3 towels…no hand towels or washcloths. The bath mat has shoe footprints on it so it was clearly not clean. The pool was absolutely disgusting. There was garbage in it, it had a green film on the floor…I wouldn’t even consider dipping my toe in it. They charge $15 a day for parking in their tiny parking lot. If you’re just looking for a bed to sleep in with zero amenities then this is the place for you.

Was slightly underwhelmed with the stay particularly as this is a five star hotel. It was their slow season but staff and service was often slow. Overall it is still a fabulous hotel with many nice amenities. I just expect more for the prices they charge.