There was some reservation confusion, but they were happy to resolve in a timely manner. One bathroom did not have functional lights but there were other bathrooms available. Close to the train station. Very cleanly and nice area

Beautiful and spacious room we were very happy with it. My only criticism was the service - not bad just average. It was really a shame because it would have made this hotel exceptional. We would stay here again simply because the room was no nice and large, but with so many high end hotels in Toronto we would be more inclined to try competing hotels to compare. Over all great stay though.

The hotel was very charming, and the hotel staff were very nice and seemed genuinely interesting in ensuring we enjoyed our stay here.

Overall stay was good. Massages and room upgrades weren't available. Staff were very nice.

The hotel wasn’t a bad hotel, nor was the staff or not he area. My only complaint which I think would be anyone’s concern, the thermostat was not working in the room. At times you would re-adjust the readings and try to get the room cooler. It simply would not. Would leave the thermostat on cool and fan on, on the lowest temperature. Still nothing, and they expect you to not open the window.