Faial Island Vacation Packages

Every single staff member was warm and welcoming. The hotel is well-maintained and the room was very clean. The Japanese toilet in the room was a nice amenity, and toiletries were also available on the bathroom counter. The bed was comfortable and I like the different lighting options you can use. The pool was my favorite feature of the hotel. It's on the roof where you can also access the spa. The pool and hot tub are connected so you can easily switch from one to the other. It's a small, shallow pool, so there is no diving and not much room to swim - all you can pretty much do is just float in the pool, which is really all you need. The hotel is a block away from a park/garden and a couple of blocks away from the marina. Everything is walkable. The front desk staff were very helpful. They gave me great suggestions for restaurants, shopping, and even helped me reserve a taxi tour of the island. I will definitely be staying here again.

Room was spacious and had a lovely ocean view. Property was clean and fresh. Convenient location. Would recommend! Staff was helpful and responsive through email with the check in process as I had arrived early before the room was ready.