Etmadpur Vacation Packages

I made a booking months ago and also paid in the advance. I had a 24 hour layover in Delhi Upon arrival, saw my reservation on the computer. Produced my identification. Advised by employee that guests with foreign addresses cannot check into the hotel. Spoke with two manager's and they advised this was a government regulation. Never heard of this before. Had to go online and find another hotel. As this was not mentioned to me prior, rating is Terrible for everything.

The room was modern and clean. Much cleaner than most in India. My room had a kitchenette with coffee and fridge. The location set back from the street helped reduce the noise. Breakfast was good and served on a pleasant rooftop. The staff was very nice. Their Travel Agency helped me arrange a trip to the Taj Mahal. I would recommend this hotel as a single traveler.

My wife and I were disappointed to see that the room was not cleaned to our liking. The bed had hair in it which made me think that they didn't change the sheets. I asked for the sheets to be changed and they changed it. The bathroom was not cleaned properly. There were watermarks on the mirror, the base of the toilet was not clean, there was clearly visible calcium deposits on the shower head and other metal fixtures. The walls of the shower were not cleaned. The toilet seat was not tightened properly so it was crooked and leaned to the right side of the toilet until I fixed it. Overall I was extremely concerned about the complete lack of effort. Things that were left not done were baffling. 5 mins of cleaning would have made a world of difference. I didn't try the food because if the room wasn't clean then I couldn't trust the food either. The only positive was the roof deck area. It was nice looking and a good place to relax.

The stay was nice. The staff were very polite and helpful. Definitely a next time visit place. Free airport transfer was very helpful.