Engarai Vacation Packages

Propre. Bon dejeuner. Staff gentil et a notre service…très attentionné.

Overall I’d give this hotel a 3/5. The suites are beautiful, the location is fantastic, and visually the hotel delivers the luxury Greek island aesthetic shown online. However, the stay was undermined by numerous smaller yellow flags, hidden costs and inconsistencies that gradually chipped away at what could otherwise have been an excellent experience. Pros * Beautiful, stylish and comfortable suites & beds * Excellent location near the beach * Lovely atmosphere Cons * The biggest issue is the disconnect between the luxury branding and the actual guest experience. There’s a few hidden costs and “low cost” model tactics which don’t align with how the hotel markets itself. The hotel also markets itself as a calm luxury retreat, but both pools were often dominated by loud kids with no quieter space available - they should dedicate one pool to families and one to relaxation. * WiFi was nowhere near the advertised 500mbps and was unstable throughout the stay. * The “private beach” advertised was misleading. I was told I needed to spend at least €30 despite already staying at the hotel, especially as nearby beach bars charged less - this was not advertised on Expedia or their website. Food here was bland and basic. * Housekeeping was inconsistent and intrusive at times - there’s no “DND” or “please make up” signs, and at one point housekeeping barged into a locked room at 8:45 on a Sunday, then didn’t return when asked to later. Water/coffee wasn’t topped up regularly.

The room was very clean and the staff were very helpful and accommodating. They went out of their way to have our room available early so we could check in after an early morning flight. Breakfast was fantastic with many delicious choices. The website states that there is an airport shuttle available but this means they will call a taxi and you will pay the driver.

Food was VERY average Pool opened between 10am to 6:30pm ???? Really? We paid to have these services