Engarai Vacation Packages

Our room was very clean, breakfast had a good variety and the location was in good proximity to restaurants, bars and shops.

Overall I’d give this hotel a 3/5. The suites are beautiful, the location is fantastic, and visually the hotel delivers the luxury Greek island aesthetic shown online. However, the stay was undermined by numerous smaller yellow flags, hidden costs and inconsistencies that gradually chipped away at what could otherwise have been an excellent experience. Pros * Beautiful, stylish and comfortable suites & beds * Excellent location near the beach * Lovely atmosphere Cons * The biggest issue is the disconnect between the luxury branding and the actual guest experience. There’s a few hidden costs and “low cost” model tactics which don’t align with how the hotel markets itself. The hotel also markets itself as a calm luxury retreat, but both pools were often dominated by loud kids with no quieter space available - they should dedicate one pool to families and one to relaxation. * WiFi was nowhere near the advertised 500mbps and was unstable throughout the stay. * The “private beach” advertised was misleading. I was told I needed to spend at least €30 despite already staying at the hotel, especially as nearby beach bars charged less - this was not advertised on Expedia or their website. Food here was bland and basic. * Housekeeping was inconsistent and intrusive at times - there’s no “DND” or “please make up” signs, and at one point housekeeping barged into a locked room at 8:45 on a Sunday, then didn’t return when asked to later. Water/coffee wasn’t topped up regularly.

Beautiful grounds and pool area. Room had a comfortable bed, cold ac, and hot water in the shower...all the basic necessities! I had a balcony which had both a pool and sea view; highly recommended. Staff are all very friendly and helpful. I had an issue with the Wi-Fi and they did their best to address the issue. Pool and beach area are amazing. Breakfast was great with plenty of variety. Property is located about a five minute walk from Naxos Town (AKA Chora), where you can find various bars, restaurants, grocery stores , pharmacies, rental car places...anything you may need. Overall a great experience. If I were to nitpick a little, there were two minor details I feel could be improved upon. First, the resort is VERY quiet. When I say this, keep in mind that I am 57 years old, and it was a little too quiet even for me. The so-called regular pool was like a quiet pool, and the quiet pool was like a mausoleum! I know they are going for a laid-back vibe, but a little Greek music played at a reasonable volume would go a long way to creating a little ambiance. The other minor item of concern was the poolside service, or lack thereof. The employees were not proactive at all when it came to asking poolside guests if they needed a drink; you had to either chase them down or just walk over to the bar to get your own drink (usually the better option). It was not a big deal for me, but I did overhear other guests commenting amongst themselves about the terrible poolside service.

Beautiful and serene. Very quiet little getaway. Helpful staff.

Property was good. Location was away from busy areas.