Elizabeth Islands Vacation Packages

We came here on our anniversary and could not have picked a better place. The boutique-yet-full-service hotel is elegant and beautiful, with great taste everywhere and amazing ocean views. The heated (perfect temperature) pool and jacuzzi were a perfect spot to take a break at any time in the day, with relaxing and happy lounge music. Most importantly, the staff is highly well trained, educated, and devoted to service with a smile without the attitude sometimes found in premium hotels sometimes. Mattia (spelling?), Duna, Julian were amazing. Coffee in the room a great plus! Short walk from the ferry (3 minutes!) and in the center of the action makes this hard to beat. I would only add more obvious breakfast choices (most guests just go out to great options short walks away) to make this even more perfect. We will certainly be back.

Unfortunately, very shortly after checking in we went to our room and noticed just a few minor things like stains on the curtains and a very old - rusty bathroom. While those were not dealbreakers…… after looking at the sheets and the mattress we noticed that there were indeed bedbugs. I’m very thankful we did not bring in our luggage and I returned to the front desk with pictures to make them aware. They were very kind and did help refund my money. However, my concern is that their property was not being cleaned as it should be to prevent the further spread of bedbugs or proper care to prevent ongoing problem as they were sold out the following night.

The first room we were in was right next to the street and lobby and was quite loud. They were very accommodating and moved us upstairs to a quiet room. Overall a great hotel with great service.