El Zonte Vacation Packages

We refused to check in and had to find other local accommodations. The directions were off by 1 mile, requiring getting locals to help find the place. When we got there we found 1) No way to secure our belongings, since door locks were not working, 2) no A/C in the main rooms and 90 degrees without fans, 3) Open access from the public beach, 4) cockroaches, 5) bad neighborhood without the listed local restaurants and shops, 6) Poorly maintained pool, barbeque, and other amenities. Host responses were slow and unhelpful. We are dealing with Expedia for a refund.

Our stay at El Xalli was amazing. I received clear communication from staff with information about a shuttle that was arranged for me at the airport. We arrived late and our check-in was extremely smooth. During our stay, the staff were extremely helpful always friendly. Everyone from a young man keeping the grounds clean to the bartenders all the way up to the manager. Every interaction I had with staff was professional, friendly, and outstanding. We would definitely return.

Fue una estadía genial de tres días con familia!! La Villa es amplia y muy cómoda. La piscina es preciosa y lindas terrazas.