El Valle Vacation Packages

Second time staying here. First time was pleasant. This time wasn’t as pleasant. Hotel was packed. My room was changed 4 times. First room ac stopped working, over 20 mosquito bites. I could hear the pigeons in the corners of the roof and could even see feathers coming through the cracks. Second room had a roof leak. Third room ac was leaking and mold everywhere. 4th room ac stopped working but they did fix it. Maintenance guy Moises is the man! Food was par. All the staff there is amazing. Beautiful views. Plenty to do. Restaurants, excursions, etc. Will stay in the future but definitely will inspect room before unpacking.

Room was relatively well maintained. Staff was wonderful. Special accolades go to Perforio for finding us dinner reservations when all restaurants were booked during the week we were there. Dominga immediately helped locate my phone charger that I had left in the room after receiving an upgrade with much grace and kindness. Waitress Maria-she was so full of joy and happiness. Simply a pleasure to be around. Waiter Fernando was incredibly cordial and friendly. We enjoyed his hospitality and joviality very much.

Me encantó, muy buena limpieza, atenciones y comodidad.

Xxxxx

It’s a bait and switch the address is not where the location is and the rooms shown are not available. It’s still under construction and has regular black outs. Next to a cemetery. Do not stay here pictures not as shown. AGAIN DO NOT STAY HERE BAIT AND SWITCH NOT AS ADVERTISE. And Expedia nor the hotel will compensate.