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"The room was clean, facing the expressway. Traffic sounds were a constant moderate hum, but because of that were like white noise. Slept well, the bed was comfortable. Did not realize that parking was not included, so that no bill was a surprise. "

"I’ve stayed here many times. Always the best staff. Quiet. Clean rooms. Great food. Easy parking. "

"I would not recommend staying at Quality Inn Mason Near Kings Island. I booked the property through Expedia for a multiple night stay. We flew in on a redeye and checked into the hotel. Being a non-smoking property, the first thing we noticed was a individual smoking outside our room pacing back and forth. You know the type that makes you feel uneasy. This went on for a good 30 minutes. Once I entered the room, I noticed the primary light didnt work. I tried the switch, expected the light and had no luck making it work. I proceeded to bring in my bags, went into the bathroom to wash my hands found the soap on top of the plastic wrapper, already used. Okay, kinda a cleanliness issue that bugged my wife but I continued to settle. My wife was very tired so she laid on the bed to rest. I knew we needed to leave soon so I checked on the alarm clock to set it. It didnt work. Now I am beginning to get annoyed about the quality of the place. I thought I'd get some coffee while my wife slept. This is when I found the coffee maker was absolutely disgusting. The microwave kept beeping every 5 minutes or so. This is when I went upto the office and asked to cancel the reservation and leave. The office manager asked why, I started detailing the issues. He told me I had to pay for 3 of the 5 nights. I was shocked. He said it was because of how I booked it. Major strike against Expedia. Manager did step it down to 1 night. Later I found they charged my card 6 nights and deposit. "

"Warm & friendly front desk associates, clean rooms, and unexpected amenities of snacks and beverages. "

"Room was clean staff was great location was in walking distance for everything "

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"Very friendly and welcoming staff in all areas from the check in to the restaurant and bar staff. The hotel was very clean and the room was quiet except for some road noise but it wasn't bad at all. Parking in a nearby garage was very convenient and not too expensive. We asked for a couple of things for our room and the staff was very friendly and accomodating. We were there to attend a family wedding that was held in an event center within walking distance. The hotel location is great as there are restaurants, shops and churches nearby as well as a great walking area by the water and downtown district. Overall an excellent stay! "

"Overall a decent hotel. However, the room was very hot even after maintenance looked at the air conditioning."

"The room has a horrible smell !!! I wish it smelled like the lobby. "