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"Our stay was pleasant overall. The only challenges were that the entrance to the hotel lobby was not very obvious, and the directions from the parking garage to the rooms could have been clearer. There was also a convention taking place in the lobby, which made it a bit crowded and slightly uncomfortable to walk through with luggages. Aside from that, everything else was great. Staff was friendly and location was convenient."

"Clean property and nice room, just a short walk from downtown. I would stay here again without a doubt."

"Parking was secure, smelled like pee everywhere, trash in the lot, everything was slam packed. No parking control, came out to my car with 3 dings in it that were not there prior to our stay. The room was awful, crumbs in every corner. Sheets were stained, cockroaches / spiders in beds & bathroom. The whole room smelled like someone had just smoked 3 packs of cigarettes. Overall, a horrible experience. Would NOT RECOMMEND. "

"Only complaint I had with the room is the deadbolt did not work and the window had a crack in it other than that, it was comfortable and clean"

"The hotel needs some help in the maintenance, cleanliness and food quality standard areas. The room was not very clean. From the window sills to the walls, it had dead insects on the window sills. There was stuff on the walls. (who knows?). The room that we were in as you look out had 4 transforms less than 10 feet from the bedroom window. The lobby has carpet that has many tripping hazard due to in proper installation. (ripples). Breakfast - Communal Milk and Yogurt (Not dated or labeled! In the state that we are from that is a Health Code Violation. The breakfast selection was not the normal from other Country Inns and Suites that we stayed. Staff were enjoying their morning meals taking up valuable customer real estate. The Front Desk staff were friendly and efficient at check in."

"The size of the beds are wrong. I had a queen size bed room. It was the size of a full bed ."

"The breakfast was excellent. Everything was kept clean and fresh. The staff was very friendly. As usual in hotels the AC switched on and off making it noisy. The bedclothes did not allow for maintaining a comfortable sleeping temperature. There was a nightstand on only one side of the bed, which was inconvenient. Otherwise, the room was quiet."

"They did not change my arrival date. "

"I’d like a refund primarily due to the condition of the bathroom"