"Great location close to Jalan Alor, Bukit Bintang, and KL Tower. Excellent infinity pool, very generous breakfast, and friendly staff. Would stay there again!"
"Great location close to Jalan Alor, Bukit Bintang, and KL Tower. Excellent infinity pool, very generous breakfast, and friendly staff. Would stay there again!"
"There is no disposable slipper, no mineral water and no toiletries so have to prepare ourselves. Hotel location is the best with a lot eateries and shopping area around and plenty of seating areas to rest your foot. Overall is a good place to stay."
"There is no disposable slipper, no mineral water and no toiletries so have to prepare ourselves. Hotel location is the best with a lot eateries and shopping area around and plenty of seating areas to rest your foot. Overall is a good place to stay."
"extremely value for money and location is very well placed for food, shopping and everything needed for a relaxing short trip. very happy with our stay and will stay again!"
"extremely value for money and location is very well placed for food, shopping and everything needed for a relaxing short trip. very happy with our stay and will stay again!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The staff was very friendly and polite. Customer service was amazing and the buffet breakfast is absolutely fantastic and the view of the Petronas Tower from our room, was phenomenal. We enjoyed our stay and will definitely gonna back
The staff was very friendly and polite. Customer service was amazing and the buffet breakfast is absolutely fantastic and the view of the Petronas Tower from our room, was phenomenal. We enjoyed our stay and will definitely gonna back
Zuzette
Reviewed October 30, 2026Reviewed October 30, 2026
Booked 6 nights at CitizenM Bukit Bintang and I must say it was truly warm and welcoming staying here. The staff working there are all extremely friendly and approachable. The hotel and room itself was extremely quiet despite the hotel being situated in the city. I will definitely return to CitizenM Bukit Bintang on my next visit to Kuala Lumpur.
Booked 6 nights at CitizenM Bukit Bintang and I must say it was truly warm and welcoming staying here. The staff working there are all extremely friendly and approachable. The hotel and room itself was extremely quiet despite the hotel being situated in the city. I will definitely return to CitizenM Bukit Bintang on my next visit to Kuala Lumpur.
This renovated hotel is on par with The Dorchester Collection, Mandarin and Four Seasons brands. The human capital is upbeat and welcoming.
Truly Asian hospitality in the 21st century.
This renovated hotel is on par with The Dorchester Collection, Mandarin and Four Seasons brands. The human capital is upbeat and welcoming.
Truly Asian hospitality in the 21st century.
Kenneth
Reviewed November 10, 2023Reviewed November 10, 2023
We had a wonderful stay-cation. Rhifad at reception was a terrific and gracious host. Breakfast was fabulous, the pool was great, and the dinner and the bar was such a nice ambience. We will definitely be back and highly recommend.
We had a wonderful stay-cation. Rhifad at reception was a terrific and gracious host. Breakfast was fabulous, the pool was great, and the dinner and the bar was such a nice ambience. We will definitely be back and highly recommend.
Leroy
Reviewed October 18, 2026Reviewed October 18, 2026
The hotel is really nice, clean and modern. It definitely felt more upscale than other places we’d stayed nearby. The pool area was so nice with a great poolside bar and music. The restaurant downstairs was fully booked so we didn’t get to try unfortunately. Breakfast was decent. We would stay again.
The hotel is really nice, clean and modern. It definitely felt more upscale than other places we’d stayed nearby. The pool area was so nice with a great poolside bar and music. The restaurant downstairs was fully booked so we didn’t get to try unfortunately. Breakfast was decent. We would stay again.
Jennifer
Reviewed October 15, 2026Reviewed October 15, 2026
This was my first visit to KK (and Asia!) and what a welcome the staff at CJ Residence provided.
Given their location in the heart of downtown amidst the hustle and bustle, a first time visitor might have troubles finding the Residence. However, they sent me their whatsapp contact in advance of my trip, and subsequently sent very detailed instructions on their location. They also asked for my ETA which I thought was standard practice.
Above and beyond was staff waiting outside the Residence with...
This was my first visit to KK (and Asia!) and what a welcome the staff at CJ Residence provided.
Given their location in the heart of downtown amidst the hustle and bustle, a first time visitor might have troubles finding the Residence. However, they sent me their whatsapp contact in advance of my trip, and subsequently sent very detailed instructions on their location. They also asked for my ETA which I thought was standard practice.
Above and beyond was staff waiting outside the Residence with...
Connie
Reviewed November 3, 2026Reviewed November 3, 2026
I really enjoyed my stay here; The room and staff itself were amazing and also upgraded my room and catered to all my needs:) The only thing is that it's a bit further from the main area so you have to do a bit more walking but overall really nice
I really enjoyed my stay here; The room and staff itself were amazing and also upgraded my room and catered to all my needs:) The only thing is that it's a bit further from the main area so you have to do a bit more walking but overall really nice
Clean and spacious rooms with amazing views and facilities! The hotel staff were amazing and so helpful with recommendations! Beautiful lobby area and great pool facility! Highly recommend for your next stay!!
Clean and spacious rooms with amazing views and facilities! The hotel staff were amazing and so helpful with recommendations! Beautiful lobby area and great pool facility! Highly recommend for your next stay!!
Great looking hotel, very clean and great view of KL. Super close to Chinatown and extremely walkable. Even has a Train Station nearby as well.
Only gripe was that the signage either says Hotel Lobby or Mariott Bonvoy and to the uninitiated, you'd have to ask to confirm you are indeed at the Four Points by Sheraton.
Great looking hotel, very clean and great view of KL. Super close to Chinatown and extremely walkable. Even has a Train Station nearby as well.
Only gripe was that the signage either says Hotel Lobby or Mariott Bonvoy and to the uninitiated, you'd have to ask to confirm you are indeed at the Four Points by Sheraton.
Brilliant hotel, excellent value and great stay. The rooms are nicely maintained and laid out, the roof top pool is great. Access to a full service gym is a great perk and the breakfast buffet is absolutely elite. Seriously, schedule an hour for breakfast to take advantage. Cannot recommend enough.
Brilliant hotel, excellent value and great stay. The rooms are nicely maintained and laid out, the roof top pool is great. Access to a full service gym is a great perk and the breakfast buffet is absolutely elite. Seriously, schedule an hour for breakfast to take advantage. Cannot recommend enough.