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DoubleTree by Hilton Hotel Kuala Lumpur

Photo gallery for DoubleTree by Hilton Hotel Kuala Lumpur

Lobby
Outdoor pool
Outdoor pool
Outdoor pool
Room Amenity

Overview of DoubleTree by Hilton Hotel Kuala Lumpur

DoubleTree by Hilton Hotel Kuala Lumpur

5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
348 Jalan Tun Razak, Kuala Lumpur, 50400

Explore the area

  • Popular LocationRoyal Thai Embassy14 min walk
  • Popular LocationPetronas Twin Towers19 min walk
  • Popular LocationSuria KLCC Shopping Centre19 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)44 min drive

Choose dates to view prices

About this area

Kuala Lumpur

Located in Kuala Lumpur City Centre neighborhood, DoubleTree by Hilton Hotel Kuala Lumpur is connected to a shopping center. Pavilion Kuala Lumpur and Suria KLCC Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Traveling with kids? Make time for Berjaya Times Square, or check out an event or a game at Bukit Jalil National Stadium. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area. Guests appreciate the hotel's convenience to public transportation: Ampang Park Station is 8 minutes by foot and KLCC Station is 14 minutes.

What's nearby

  • Royal Thai Embassy - 14 min walk
  • Petronas Twin Towers - 19 min walk
  • Suria KLCC Shopping Centre - 19 min walk
  • KLCC Park - 1 min drive
  • Kuala Lumpur Convention Centre - 4 min drive

Restaurants

  • Makan Kitchen — 1 min walk
  • Tosca Italian Trattoria — 1 min walk
  • Bonjour Garden Bakery — 4 min walk
  • Hanare Japanese Restaurant — 4 min walk
  • Tatto — 5 min walk

Getting around

  • Kuala Lumpur Titiwangsa Station - 6 min drive
  • Ampang Park Station - 8 min walk
  • Kuala Lumpur International Airport (KUL) - 44 min drive

About this property

DoubleTree by Hilton Hotel Kuala Lumpur

Luxury hotel connected to a shopping center in Kuala Lumpur with 5 restaurants
5 restaurants, an outdoor pool, and 2 bars/lounges are available at this hotel. Self parking is free. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite. All 538 rooms offer comforts like pillow menus and down comforters, plus MP3 docks and LCD TVs with satellite channels. Guests will also find 24-hour room service, WiFi, and minibars.
DoubleTree by Hilton Hotel Kuala Lumpur offers 538 accommodations with MP3 docking stations and minibars. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Kuala Lumpur hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 49 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (MYR 49 per day)

Parking and transportation

  • Free self parking on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 64.00 per person
  • 5 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Shopping mall
  • Shopping

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Hindi
  • Malay

Business services

  • Business center
  • Conference space (37000 square feet)
  • Meeting rooms - 16

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
The executive lounge is currently closed until further notice. Guests booked in executive rooms receive benefits (light refreshments and snacks) at the Axis lounge located in the lobby.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 18 to November 30:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MYR 130.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 64.00 per person (approximately)
  • Fee for in-room wireless Internet: MYR 49 per night (rates may vary)
  • Fee for in-room wired Internet: MYR 49 per night (rates may vary)
  • Fee for wireless Internet in public areas: MYR 49 per day (rates may vary)
  • Airport shuttle fee: MYR 340 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 130.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

DoubleTree Hilton Hotel Kuala Lumpur
DoubleTree Hilton Kuala Lumpur
DoubleTree Hotel Kuala Lumpur
DoubleTree Kuala Lumpur Hilton
DoubleTree Kuala Lumpur Hotel
Hilton DoubleTree Hotel Kuala Lumpur
Hilton DoubleTree Kuala Lumpur
Hilton Kuala Lumpur DoubleTree
Hotel DoubleTree Hilton Kuala Lumpur
Kuala Lumpur Hilton DoubleTree
DoubleTree by Hilton Hotel Kuala Lumpur Hotel
DoubleTree by Hilton Hotel Kuala Lumpur Kuala Lumpur
DoubleTree by Hilton Hotel Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 470 out of 993 reviews
5 - Excellent 47%
Rating 4 - Good. 364 out of 993 reviews
4 - Good 37%
Rating 3 - Okay. 99 out of 993 reviews
3 - Okay 10%
Rating 2 - Poor. 44 out of 993 reviews
2 - Poor 4%
Rating 1 - Terrible. 16 out of 993 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Travelled with family, Business traveller
Everything was ok, but the bed was sinking, I end up having back pain
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small matter does matter
One of small matter which was overlooked by the counter service. I was not informed that I needed to speak via intercom if the parking ticket was rejected during off operating hours. I was running about for 30 min to parking machine and reception to understand their abnormal SOP around 7am while rushing for appointment.
Stayed 1 night in May 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good, the problem I'm facing is toilet water permeability not going good. When I'm shower the water will flow out to outside
Stayed 2 nights in Apr 2021