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"Good, clean, big lake-facing room. Hassle-free check in. Excellent breakfast & buffet dinner. Onsen tax is very high though compared to other hotels."

"Neat hotel. Complimentary soup was delicious!"

"Very convenient location, close to Toyota rental pick up, train station and the Kushiro washo seafood market! Just that the room was a little small for 2 pax "

"It was very good."

"I recently stayed at this hotel and had a mixed experience. The air conditioner was not working well, making the room extremely hot throughout the night, even with the windows open. To cope, I had to tilt the air purifier to point at me just to cool down a bit. On the positive side, the water pressure in the shower was generally good, making for a decent short shower. However, the WiFi was incredibly slow and almost unusable, which was quite frustrating. Despite these issues, the staff was...

"Very good service, Room is clean"

"Comfortable, quiet stay, with free parking facility, and satisfying breakfast (free), and complimentary sake included. "

"Pleasant small hotel. Onsen is nice. There is a second one outside, which can be accessed by a door at the main onsen. No bathroom in room. Was adjacent to a smoking room which was annoying"

"夕食が素晴らしかったです 北海道のグルメ満喫良かったです 又きたいと思いました"

"Service was wonderful. Person who checked us in was very understanding of my limitations in the Japanese language. His English was very good. Very welcoming atmosphere."

"Nice quaint hotel Convenient location Near Kawayu visitor centre Breakfast could be better"

"Cozy home stay located at hill side with beautiful mountain view. Rooms are well kept and nicely decorated. The breakfast and dinner prepared by the host was really yummy and well presented. Highly recommended to those who wish to stay in Tsurui. "

"I loved staying here. The hosts are really helpful and the food is really good."