Title: Akan Tsuruga Bessou HINANOZA - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Akan Tsuruga Bessou HINANOZA Lakefront resort with free breakfast and free valet parking ![Public bath](https://images.trvl-media.com/lodging/6000000/5100000/5094800/5094800/1f7f057c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/6000000/5100000/5094800/5094800/bcca1a95.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath](https://images.trvl-media.com/lodging/6000000/5100000/5094800/5094800/193749b7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath](https://images.trvl-media.com/lodging/6000000/5100000/5094800/5094800/1b0247fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![UMI no ZA - Deluxe Suite with private hot spring (Lake View)](https://images.trvl-media.com/lodging/6000000/5100000/5094800/5094800/5030db6b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Lake views surround Akan Tsuruga Bessou HINANOZA, an upscale retreat with local specialties at the on-site restaurant HINA. Relax in the indoor mineral hot spring, browse the property's shops, and enjoy in-room WiFi, a well-stocked library, and attentive service. 9.4 Exceptional ## Popular amenities - Bar - Breakfast included - 24/7 front desk - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=5094800&PinnedHotelID=5094800&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=5094800&PinnedHotelID=5094800&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=5094800&PinnedHotelID=5094800&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=5094800&PinnedHotelID=5094800&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=5094800&PinnedHotelID=5094800&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=5094800&PinnedHotelID=5094800&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=5094800&PinnedHotelID=5094800&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=5094800&PinnedHotelID=5094800&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![AMA no ZA - Premier Suite with private hot spring (Lake View) | Bathroom](https://images.trvl-media.com/lodging/6000000/5100000/5094800/5094800/00d1e1a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### AMA no ZA - Premier Suite with private hot spring (Lake View) 10.0 Exceptional 2 reviews ### Highlights Separate dining area Individually furnished Individually decorated Private outdoor hot tub Air conditioning Refrigerator Free minibar items HDTV - 1076 sq ft - 1 bedroom - Lake view - Sleeps 5 - 1 Twin Futon OR 2 Twin Beds ![UMI no ZA - Deluxe Suite with private hot spring (Lake View)](https://images.trvl-media.com/lodging/6000000/5100000/5094800/5094800/ecc481c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### UMI no ZA - Deluxe Suite with private hot spring (Lake View) 10.0 Exceptional 1 review ### Highlights Separate dining area Individually furnished Individually decorated Private outdoor hot tub Air conditioning Refrigerator Free minibar items HDTV - 947 sq ft - 1 bedroom - Lake view - Sleeps 4 - 1 Twin Futon OR 2 Twin Beds ![KAZE no ZA - Superior Suite with private hot spring (Forest View)](https://images.trvl-media.com/lodging/6000000/5100000/5094800/5094800/b9e230dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### KAZE no ZA - Superior Suite with private hot spring (Forest View) 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Private outdoor hot tub Air conditioning Refrigerator Free minibar items HDTV Premium bedding - 657 sq ft - 1 bedroom - City view - Sleeps 4 - 1 Twin Futon OR 2 Twin Beds ![MORI no ZA - Standard Suite with private hot spring (Forest View) | Street view](https://images.trvl-media.com/lodging/6000000/5100000/5094800/5094800/269717ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### MORI no ZA - Standard Suite with private hot spring (Forest View) ### Highlights Balcony Individually furnished Individually decorated Private outdoor hot tub Air conditioning Refrigerator Free minibar items HDTV - 657 sq ft - 1 bedroom - City view - Sleeps 4 - 1 Twin Futon OR 2 Twin Beds ![KASUMI no ZA - Luxury Suite with private hot spring (Forest View) (In-Room Kaiseki Dinner included)](https://images.trvl-media.com/lodging/6000000/5100000/5094800/5094800/83834ef0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### KASUMI no ZA - Luxury Suite with private hot spring (Forest View) (In-Room Kaiseki Dinner included) ### Highlights Balcony Individually furnished Individually decorated Private outdoor hot tub Air conditioning Refrigerator Free minibar items HDTV - 700 sq ft - Sleeps 3 - 3 Twin Futons ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKushiro-Hotels-Akan-Tsuruga-Bessou-HINANOZA.h5094800.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKushiro-Hotels-Akan-Tsuruga-Bessou-HINANOZA.h5094800.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.43316%2C144.09775&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XLJ09i_auzUdkFFtrO0F1mx9pZo=) 2-8-1 Akanko-onsen Akan, Kushiro-cho, Kushiro, Hokkaido, 088-0660 #### What's nearby - Akankohan Eco Museum Center - 5 min walk - 0.4 km - Lake Akan - 8 min walk - 0.7 km - Akanko Ainu Theater Ikoro - 11 min walk - 1.0 km - Ainu Kotan - 16 min walk - 1.3 km - Taroko Lake Jiroko Lake - 2 min drive - 2.4 km #### Getting around - Mashu Station - 35 min drive - Kushiro Airport (KUH) - 64 min drive #### Restaurants - ‪民芸喫茶 ポロンノ - ‬8 min walk - ‪MAIN DINING TENGA 天河 - ‬7 min walk - ‪百味庵 - ‬1 min walk - ‪両国総本店 - ‬3 min walk - ‪奈辺久 - ‬5 min walk ## About this property ### Akan Tsuruga Bessou HINANOZA Upscale boutique resort near Lake Akan Consider a stay at Akan Tsuruga Bessou HINANOZA and take advantage of free breakfast (local cuisine), an indoor mineral hot spring (onsen), and shopping on site. The on-site Japanese cuisine fine-dining restaurant, HINA, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and a bar. You'll also enjoy perks such as: - Free self parking and valet parking - Hot springs on site, tour/ticket assistance, and concierge services - A front-desk safe, a gift shop, and a vending machine Room features All guestrooms are individually furnished, and have comforts such as private outdoor hot tubs and premium bedding, in addition to thoughtful touches like air conditioning and free stocked minibars. Other amenities include: - Bathrooms with spring water tubs and toilets with electronic bidets - 32-inch HDTVs with digital channels and DVD players - Wardrobes/closets, refrigerators, and electric kettles ## Similar properties ![Public bath](https://images.trvl-media.com/lodging/6000000/5130000/5126900/5126804/d77eca6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Akan Yuku no Sato Tsuruga Kushiro - Breakfast included - Spa - Free WiFi - Restaurant 9.0 Wonderful 406 reviews CA $266 CA $332 total Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=5126804&PinnedHotelID=5126804&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/13000000/12780000/12775400/12775309/4069b9db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Vista Akangawa - Adults only Kushiro - Hot tub - Spa - Free WiFi - Restaurant 9.4 Exceptional 246 reviews CA $281 CA $345 total Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=12775309&PinnedHotelID=12775309&HadPinnedHotel=true®ionId=-1&adults=2) ![Food and drink](https://images.trvl-media.com/lodging/6000000/5310000/5303700/5303637/d0afe6f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE FOREST AKAN TSURUGA RESORT Kushiro - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 261 reviews CA $210 CA $263 total Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=5303637&PinnedHotelID=5303637&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/0839ac48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New Akan Hotel Kushiro - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 225 reviews CA $124 CA $158 total Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=7996629&PinnedHotelID=7996629&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/12000000/11900000/11899800/11899782/6324e1c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Gozensui Kushiro - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 76 reviews CA $158 CA $197 total Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=11899782&PinnedHotelID=11899782&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4040000/4039200/4039142/f7ee685a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE FOREST AKAN TSURUGA RESORT Kushiro - Parking available 10 Exceptional 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=4039142&PinnedHotelID=4039142&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/14000000/13350000/13342300/13342261/392af806.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lamp No Yado Moritsubetsu Tsubetsu - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 51 reviews CA $155 CA $194 total Dec 10 - Dec 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=13342261&PinnedHotelID=13342261&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/10000000/9630000/9622400/9622321/46471958.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Akankoso Kushiro - Spa - Parking included - Free WiFi - Restaurant 8.0 Very good 114 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=9622321&PinnedHotelID=9622321&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/8000000/7720000/7714800/7714781/13723a84.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake Akan Tsuruga Wings Kushiro - Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 227 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=7714781&PinnedHotelID=7714781&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site ### Food and drink - Free local cuisine breakfast available daily 7:00 AM to 9:00 AM - A bar/lounge - A restaurant - Kaiseki meal ### Restaurants on site - HINA ### Things to do - Hot springs - Library - Shopping ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - In a national park - On a lake ### Spa - Hot springs - In-room massages - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - Elevator ### More - 1 building - 7 floors - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Spring water bathtub - Towels provided ### Entertainment - 32-inch LCD TV with digital channels - DVD player ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Free stocked minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Geta (wooden sandals) - Individual decor - Individual furnishings - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 7 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Please contact the property in advance if arriving after 7 PM in order to arrange dinner service. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children 13 and younger are not allowed at this property; All guests older than 13 are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age. - A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property caters to adults. Children under 12 years old are not permitted. Per property policy, guests arriving with children under 12 years old will not be accommodated and bookings will not be refunded. F Guests traveling with a service animal must contact the property prior to arrival. ### We should mention Children 13 years old and younger are not permitted at this property The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is recommended for transportation to and from this property Guests with tattoos are not able to use the onsite public bathing facilities ### Property is also known as Akan Tsuruga Akan Tsuruga Bessou Hinanoza Akan Tsuruga Bessou Hinanoza Hotel Hinanoza Tsuruga Bessou Hinanoza Tsuruga Bessou Hinanoza Hotel Akan Tsuruga Bessou HINANOZA Resort Kushiro Akan Tsuruga Bessou HINANOZA Resort Akan Tsuruga Bessou HINANOZA Resort Kushiro Akan Tsuruga Bessou HINANOZA Resort Akan Tsuruga Bessou HINANOZA Kushiro Resort Akan Tsuruga Bessou HINANOZA Kushiro Kushiro Akan Tsuruga Bessou HINANOZA Resort Resort Akan Tsuruga Bessou HINANOZA Akan Tsuruga Bessou Hinanoza Akan Tsuruga Bessou HINANOZA Resort Akan Tsuruga Bessou HINANOZA Kushiro Akan Tsuruga Bessou HINANOZA Resort Kushiro ## Frequently asked questions ### Is Akan Tsuruga Bessou HINANOZA pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Akan Tsuruga Bessou HINANOZA? > As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Akan Tsuruga Bessou HINANOZA on Nov 24, 2025 start from CA $740.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Kushiro-Hotels-Akan-Tsuruga-Bessou-HINANOZA.h5094800.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking? > Self parking and valet parking are free at this property. ### What time is check-in at Akan Tsuruga Bessou HINANOZA? > Check-in start time: 2 PM; Check-in end time: 7 PM. Late check-in is available during limited hours. ### What time is check-out at Akan Tsuruga Bessou HINANOZA? > Check-out is at 11 AM. ### Where is Akan Tsuruga Bessou HINANOZA located? > Situated on a lake, this boutique resort is within a 10-minute walk of Akankohan Eco Museum Center and Lake Akan. Akanko Ainu Theater Ikoro and Ainu Kotan are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Akan Tsuruga Bessou HINANOZA Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 67 8 - Good 13 6 - Okay 3 4 - Poor 1 2 - Terrible 1 ### 9.6/10 Cleanliness ### 9.4/10 Staff & service ### 10/10 Amenities ### 9.4/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Young Seok Jul 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastique service and food ##### Young Seok Stayed 2 nights in Jul 2025 ### 8/10 Good #### Kim Chah May 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We enjoyed very much , very nice n comfortable. ##### Kim Chah Stayed 1 night in May 2025 ### 10/10 Excellent #### Justin Feb 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worth staying at! Highly recommend this hotel. Staff were super helpful and the food was delicious. Onsen facilities were impeccable and the rooms were large and comfortable ##### Justin Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Jessica Feb 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay was absolutely amazing the staff went over and above the best ryokan experience we have had and will cherish forever ##### Jessica Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Cindy Nov 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the most beautiful onsens I have ever been to. As soon as you walk in, there is a sense of calm and quiet elegance. The property is beautifully designed to maximize the view of the lake. Our room consisted of three large sections which can be divided with private screens. The service was outstanding too. Each breakfast and dinner, we dinned in a private room. A special thanks to Shayla. ![](https://a.travel-assets.com/ugc/hotel-reviews/5607847f-864f-45be-816f-810f67aa6fa2-1762121606230.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9d568c91-3a89-4a9a-a1e6-fc6558a60b1f-1762121605409.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8db57c62-331c-4866-b7c3-a0d2dee89dc7-1762121604865.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cindy Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### MIE Jul 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One of my favorite ryokan! Great service, great food, and great Onsen! They even arranged breakfast alternative for giving us access to other Tsuruga hotel to get western style breakfast ##### MIE Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Ting Fan Apr 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent environment and facilities for onsen plus relaxation. Staff is friendly from front desk to concierge to dining! Marvellous feeling of being respected as a family! ##### Ting Fan Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Janice Jun 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The service here was impeccable. Appreciate the hospitality of the staff. ##### Janice Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Maria Mar 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One night-stay The hotel was absolutely fantastic! We were greeting outside the hotel, they carried our bags to our room and we were asked to relax with some tea and creme brulee. The meals were excellent and so tasty, a huge experience. Everything was perfect! ##### Maria Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Verified traveller Jul 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hospitality and amenities with amazing food This hotel, their staff, the food and the surrounding area make it an absolute must go to if you’re in the area. Not to mention the indigenous, Ainu village and Illumination Forest adventure, Boat trip and Everything else. Driving over from the airport we saw foxes, deer and a TSURU or crane in the wild. Not to mention the area has some of the best seafood, dairy and veggies around. Do I even have to mention that it’s a hot spa hotel so it was so luxurious And all the food and drinks are included. It really is fantastic. ![](https://a.travel-assets.com/ugc/hotel-reviews/3C66CC88B520DA4E2841619B290777AF09162E061720226469356.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4FFAE50137F1C375E83E7ADD6AB653D1EEF061B31720226471143.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6A37A93AEAA975ED2CBC03935F64317EDE2868691720226451279.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D5C6C154776F9E3A5B0C6C05113FB627939617931720226470549.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### shuichi Jun 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 従業員のサービスも、心遣いも良く最高のホテルでした。 ##### shuichi Stayed 1 night in Jun 2025 ### 10/10 Excellent #### yoshikazu Jun 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent service. Staffs are very friendly and provided uncompromising service. Would stay again and definitely recommend to my friends and family ##### yoshikazu Stayed 4 nights in Jun 2025 ### 8/10 Good #### Chikako Jan 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ご飯も美味しく、岩盤浴もお風呂も何度も入りました。お夜食、オールインクルーシブのバー、全て満喫しました。スタッフの方も親切で、とても良い時間を過ごせました！ありがとうございました！ 何度目かの宿泊で、朝食の海苔が大好きでしたが、 以前の高級ノリではない気がしたのが残念でした。 ##### Chikako Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Mizuki Jul 28, 2024 何回泊まっても素晴らしいと思える宿です！ ##### Mizuki Stayed 1 night in Jul 2024 ### 10/10 Excellent #### ?? Apr 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 全て素晴らしいと思います。 ぜひ一度利用してみては？ ##### ?? Stayed 1 night in Apr 2024 ### 8/10 Good #### ?? Mar 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities 素晴らしい宿です ##### ?? Stayed 1 night in Mar 2024 ### 10/10 Excellent #### toshihide Jun 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities 最高 ##### toshihide Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Tsz Chun Feb 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 服務很好 整家酒店都不錯 就是有點偏 適合自駕人士 ##### Tsz Chun Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Li-Hao Feb 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities 還是會繼續住宿並介紹親友 ##### Li-Hao Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Yvonne Dec 8, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 一間用心經營的酒店，酒店設計雅緻，私人風呂温泉很好，懷石料理和早餐不錯，下次去阿寒湖必訂此酒店 ##### Yvonne Stayed 1 night in Dec 2022 ### 6/10 Okay #### IVY Nov 27, 2022 Liked: Staff & service #### 一間不會再試的酒店 房間很凍，幾乎沒有暖氣，後來職員上來我們房開了暖氣機，但是吹出來的不是暖氣，而係東風感覺很不舒服，後來他們把一個暖爐放進房裏，但依然唔夠暖，離開酒店就生病了 食物方面也不怎麼好，炸的食物特別硬，口感不好, 也不新鮮, 送餐又超級慢，最好食是宵夜的腐皮壽司 ##### IVY Stayed 1 night in Nov 2022 ### 8/10 Good #### Verified traveller Sep 8, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### また釧路に行く機会があれば、絶対泊まりたい旅館 部屋に付いている露天風呂及び食事のクオリティーが特に高かったです。また、アルコール飲料含めて、ドリンクが追加料金無しで飲めたのも魅力的でした。この宿に泊まるためだけでも阿寒湖まで行く価値は十分あると感じました。 ##### Verified traveller Stayed 1 night in Sep 2021 ### 6/10 Okay #### Verified traveller Jul 22, 2021 Liked: Cleanliness, room comfort #### 普通でしょうか。 事前に電話し確かめ、お願いしていたことが伝わってなく、残念。・・本日は満室なのでを、何回か聞きました。確かにゆったりできよいところだと思います。ただ、食事はそこまで美味しくなく、期待外れでした。 ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### YANAGIDA Jul 26, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 非日常感 落ち着いた雰囲気と静けさ、さらに行き届いたサービスなどに非日常感をたっぷりと味わえました。 ##### YANAGIDA Stayed 1 night in Jul 2020 ### 10/10 Excellent #### Verified traveller Jul 5, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 癒やされる露天風呂の宿 プライベートには、最高の宿です。全てスィートで露天風呂があり静かで特に釧路漁港からの魚が新鮮でめんめの白味噌仕立ての鍋が甘くとても美味しい料理でした。また癒やされに行きたいです。スタッフも対応素晴らしいです。 ![24時間かけ流し露天風呂](https://a.travel-assets.com/ugc/hotel-reviews/5B6D47174F4D4E5F541A51902850772ED44D4D531593947102822.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Jul 2020 ## Expedia's Latest Trends ### Hotels > [Excelsior Palace Portofino Coast](https://www.expedia.ca/Rapallo-Hotels-Excelsior-Palace-Hotel.h21704.Hotel-Information) > > [Hotels in Santorini](https://www.expedia.ca/Santorini-Hotels.d177970.Travel-Guide-Hotels) > > [Lx Boutique Hotel](https://www.expedia.ca/Lisbon-District-Hotels-Lx-Boutique-Hotel.h3854703.Hotel-Information) > > [Microtel Inn & Suites by Wyndham Kanata Ottawa West](https://www.expedia.ca/Ottawa-Hotels-Microtel-Inn-Suites-By-Wyndham-Kanata.h72526095.Hotel-Information) > > [Heron's Nest Cottages](https://www.expedia.ca/Campbellton-Hotels-Herons-Nest-Cottages.h12078389.Hotel-Information) > > [Le 31 McMahon - 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