Title: New Akan Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # New Akan Hotel Lakeside relaxation awaits with natural hot springs to soothe tired muscles and two restaurants serving delicious meals in a peaceful setting ## Photo gallery for New Akan Hotel ![Outdoor spa tub - New Akan Hotel (Kushiro)](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/8667e150.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite Room with Private Sauna, Lake View, Non Smoking (Shangrila Building) - New Akan Hotel (Kushiro)](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/c3958855.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath - New Akan Hotel (Kushiro)](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/2f48fd6f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet - New Akan Hotel (Kushiro)](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/1cd87f20.jpg?impolicy=resizecrop&rw=297&ra=fit) ![(Non-Smoking) Shangri-La - Lake View Resort Twin Room - New Akan Hotel (Kushiro)](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/f74c2289.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies New Akan Hotel, beside the lake, offers a peaceful retreat with an indoor mineral hot spring and sauna. Guests can dine at two restaurants, use laundry facilities, or grab snacks from the bar/deli. Previous visitors consistently praise the attentive staff. ## Reviews 7.8 Good ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Breakfast available - Business services ## Room options ### Check availability for these dates Tonight [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=7996629&PinnedHotelID=7996629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=7996629&PinnedHotelID=7996629&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=7996629&PinnedHotelID=7996629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=7996629&PinnedHotelID=7996629&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=7996629&PinnedHotelID=7996629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=7996629&PinnedHotelID=7996629&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=7996629&PinnedHotelID=7996629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=7996629&PinnedHotelID=7996629&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for (Non-Smoking) Crystal - Lake View Western Style Room ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/73d3fe47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (Non-Smoking) Crystal - Lake View Western Style Room ### Highlights Air conditioning Refrigerator Flat-screen TV Bathrobes Hair dryer Coffee/tea maker Desk Daily housekeeping - 258 sq ft - Lake view - Sleeps 2 - 2 Twin Beds ### View all photos for (Non-Smoking) Crystal - Western Style Room \[No View Specified\] ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/73d3fe47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (Non-Smoking) Crystal - Western Style Room \[No View Specified\] 8.0 Very good 3 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Bathrobes Hair dryer Coffee/tea maker Desk Daily housekeeping - 258 sq ft - Mountain view - Sleeps 2 - 2 Twin Beds ### View all photos for (Non-Smoking) Crystal - Japanese Style Room \[No View Specified\] ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/724a3e5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (Non-Smoking) Crystal - Japanese Style Room \[No View Specified\] 8.0 Very good 1 review ### Highlights Air conditioning Refrigerator Flat-screen TV Bathrobes Hair dryer Coffee/tea maker Desk Daily housekeeping - 355 sq ft - Mountain view - Sleeps 4 - 4 Twin Futons ### View all photos for (Non-Smoking) Crystal - Lake View Japanese Style Room ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/724a3e5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (Non-Smoking) Crystal - Lake View Japanese Style Room 9.4 Exceptional 3 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Bathrobes Hair dryer Coffee/tea maker Desk Daily housekeeping - 355 sq ft - Lake view - Sleeps 4 - 4 Twin Futons ### View all photos for (Non-Smoking) Shangri-La - Japanese Style Room \[No View Specified\] ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/5ad12088.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (Non-Smoking) Shangri-La - Japanese Style Room \[No View Specified\] ### Highlights Air conditioning Refrigerator Flat-screen TV Bathrobes Hair dryer Coffee/tea maker Desk Daily housekeeping - 377 sq ft - Mountain view - Sleeps 5 - 5 Twin Futons ### View all photos for (Non-Smoking) Shangri-La - Lake View Japanese Style Room ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/5ad12088.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (Non-Smoking) Shangri-La - Lake View Japanese Style Room 8.8 Excellent 3 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Bathrobes Hair dryer Coffee/tea maker Desk Daily housekeeping - 377 sq ft - Lake view - Sleeps 5 - 4 Twin Futons ### View all photos for (Non-Smoking) Shangri-La - Lake View Resort Twin Room ![(Non-Smoking) Shangri-La - Lake View Resort Twin Room](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/fa2b0708.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (Non-Smoking) Shangri-La - Lake View Resort Twin Room ### Highlights Air conditioning Refrigerator Flat-screen TV Bathrobes Hair dryer Coffee/tea maker Desk Daily housekeeping - 388 sq ft - Lake view - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKushiro-Hotels-New-Akan-Hotel.h7996629.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKushiro-Hotels-New-Akan-Hotel.h7996629.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.43307%2C144.09679&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IKs56CDYDJUPHc8AImoorwAJF4c=) 2-8-8 Akanko Onsen, Akan-cho, Kushiro, Hokkaido, 085-0467 #### What's nearby - Akan Mashu National Park \- 1 min walk \- 0.0 km - Akankohan Eco Museum Center \- 5 min walk \- 0.4 km - Lake Akan \- 8 min walk \- 0.7 km - Akanko Ainu Theater Ikoro \- 11 min walk \- 1.0 km - Ainu Kotan \- 16 min walk \- 1.3 km #### Getting around - Mashu Station - 35 min drive - Kushiro Airport (KUH) - 64 min drive #### Restaurants - ‪民芸喫茶 ポロンノ - ‬7 min walk - ‪MAIN DINING TENGA 天河 - ‬6 min walk - ‪百味庵 - ‬2 min walk - ‪両国総本店 - ‬4 min walk - ‪奈辺久 - ‬4 min walk ## About this property ### New Akan Hotel Hotel near Lake Akan You can look forward to an indoor mineral hot spring (onsen), a garden, and an arcade/game room at New Akan Hotel. For some rest and relaxation, visit the sauna. The on-site restaurant, Felice, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with laundry facilities and a snack bar/deli. You'll also find perks like: - Free self parking - Buffet breakfast (surcharge), hot springs on site, and multilingual staff - 1 meeting room, an elevator, and a banquet hall Room features All 370 rooms offer comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes. Other amenities include: - Free toiletries and hair dryers - Refrigerators, coffee/tea makers, and daily housekeeping ## Similar properties ![Reception](https://images.trvl-media.com/lodging/6000000/5310000/5303700/5303637/36f5ce19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE FOREST AKAN TSURUGA RESORT Kushiro - Hot tub - Parking included - Free WiFi - Restaurant 8.4 Very good 261 reviews CA $196 CA $244 total Jan 13 - Jan 14, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=5303637&PinnedHotelID=5303637&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/12000000/11900000/11899800/11899782/f4bf337a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Gozensui Kushiro - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 77 reviews CA $159 CA $198 total Dec 27 - Dec 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=11899782&PinnedHotelID=11899782&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/6000000/5130000/5126900/5126804/d77eca6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Akan Yuku no Sato Tsuruga Kushiro - 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Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=4658178&PinnedHotelID=4658178&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee - A restaurant - Snack bar/deli ### Restaurants on site - Felice ### Things to do - Arcade/game room - Hot springs - Sauna ### Family friendly - Arcade/game room - In-room refrigerator - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - Meeting room ### Outdoors - Garden - On a lake ### Spa - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 9 floors - Banquet hall - Built in 1965 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning - Desk - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 8:00 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Guests driving to the property should contact this property in advance (e.g., directions) Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Akan Hotel New Akan New Akan Hotel New Akan Hotel Kushiro, Japan - Hokkaido New Akan Hotel Kushiro New Akan Kushiro New Akan Hotel Hotel New Akan Hotel Kushiro New Akan Hotel Hotel Kushiro ## Frequently asked questions ### Is New Akan Hotel pet-friendly? ### How much does it cost to stay at New Akan Hotel? ### How much is parking? ### What time is check-in at New Akan Hotel? ### What time is check-out at New Akan Hotel? ### Where is New Akan Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## New Akan Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 8.2 Location ### 7.8 Staff & service ### 7.8 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 69 8 - Good 90 6 - Okay 43 4 - Poor 16 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Jinny Dec 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful dinner and breakfast! ##### Jinny Stayed 1 night in Dec 2024 ### 8/10 Good #### Verified traveller Jul 5, 2025 Liked: Cleanliness, staff & service The best thing about the hotel was the rooftop pool! The buffet for bfast and dinner was very nice. Unfortunately the rims, while clean, were very dated. ![](https://a.travel-assets.com/ugc/hotel-reviews/4ea50b73-7afc-4916-ab8f-7ebd38617ae8-1751684850798.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Ming Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities This hotel is in a great location. We were able to walk to the ferry port. It is walking distance to the bus station. The dinner buffet was excellent. There were many varieties of food. Our room was clean and faced Lake Akan. A great place to stay! ##### Ming Stayed 2 nights in May 2025 ### 8/10 Good #### Melvin Sep 15, 2025 Liked: Cleanliness, staff & service, amenities Nice view of the lake, both from the room and the onsen In-room bathroom was dated though Good selection of food for both dinner and breakfast ##### Melvin Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Takami Aug 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We like hot spring big bath. ##### Takami Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Yew Kit Kevin Oct 14, 2025 Liked: Staff & service Hotel is a little run down. In need of a make over. ##### Yew Kit Kevin Stayed 1 night in Oct 2025 ### 8/10 Good #### Tay Kay Jun 14, 2025 Liked: Property conditions & facilities A very wide spread and luxurious buffet dinner. Take the half board ##### Tay Kay Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### KA LUN Jul 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good ##### KA LUN Stayed 1 night in Jul 2025 ### 6/10 Okay #### Neil Aug 8, 2025 The property is a mixed bag the food and staff were excellent. However the room was was in very poor condition and badly overdue for refurbishment. For the amount of money charged the rooms will be a definite disappointment. ##### Neil Stayed 1 night in Aug 2025 ### 4/10 Poor #### Fatima Jun 25, 2025 Disliked: Amenities, property conditions & facilities The staff was friendly, but the room and the dinner buffet was not up to standard! The hotel itself it's really old it needs a makeover all around. Luckily it was for one night only..... ##### Fatima Stayed 1 night in Jun 2025 ### 8/10 Good #### Andrew Jul 24, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Room comfort #### Overrated For Price The front desk was a little standoff ish. I arrived at 9pm and you would have thought the world was ending. Just a massive hotel with a lot of people. The onsen was super crowded and lots of the surrounding restaurants close earlier than mentioned. A bit pricey for the style of room, but very limited availability in the area. ##### Andrew Stayed 1 night in Jun 2025 ### 6/10 Okay #### Peter Sep 21, 2025 Disliked: Amenities, property conditions & facilities It should be renamed the Old Akan Hotel, as the rooms are probably 1960s in style and amenity. It was definitely overpriced, given the small bathroom and bedroom. The bathroom was so small, there was not even space to put bottles of shampoo and body soap. These were provided in sachets. The hotel seems to have had a facelift on the outside and in the lobby and restaurant areas, but the rooms were ordinary. Not worth the money charged. ##### Peter Stayed 2 nights in Sep 2025 ### 6/10 Okay #### youto Oct 25, 2025 Disliked: Property conditions & facilities 駐車場まで遠く、シャトルバスは有りますが不便です。 ##### youto Stayed 1 night in Oct 2025 ### 6/10 Okay #### CHIHARU Sep 30, 2025 夕食にもう少しお刺身があらばよかったなと思いました。 ##### CHIHARU Stayed 1 night in Sep 2025 ### 6/10 Okay #### M ayumi Sep 24, 2025 Liked: Property conditions & facilities あいにくの天気でしたが天空スパと温泉とても気持ちよかったです。食事は種類が豊富で何を食べるか悩みました笑 ##### M ayumi Stayed 1 night in Sep 2025 ### 8/10 Good #### TAKASHI Sep 17, 2025 満足でした。 ##### TAKASHI Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Kaito Sep 14, 2025 Liked: Staff & service, amenities, property conditions & facilities 総合的にコスパが良いホテルでした。 温泉は最高です。 ![](https://a.travel-assets.com/ugc/hotel-reviews/93171775-ece3-4684-8e3d-18492cc787b4-1757855347301.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kaito Stayed 1 night in Sep 2025 ### 6/10 Okay #### ヒロミ Sep 3, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities 食事は朝夕バイキング、品数がとても多く味も良かった食べきれないほどでした。 ただ、お部屋は掃除が行き届いてない部分あり（部屋の中の障子の棧のホコリなど）、敷布団のマットのほつれ、1人掛けソファのクッションの凹みがすごかった、ソファの前のテーブルの埃など気になりました。細かくてごめんなさい。次回もまた利用させて頂きたく辛口になりました。 ##### ヒロミ Stayed 1 night in Aug 2025 ### 8/10 Good #### Noriko Aug 29, 2025 Liked: Staff & service, property conditions & facilities ゆっくりお風呂を楽しみました。特に天空スパが楽しかったです。 ##### Noriko Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Masayuki Aug 20, 2025 Liked: Cleanliness, staff & service, amenities 阿寒湖の景色が とても素晴らしかったです。 アイヌコタンや散策道も近くにあります。 また ビュッフェスタイルの食事は種類が豊富で美味しかったです。 ##### Masayuki Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Kiyotaka Aug 15, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities お仕着せのブッフェのみ。例えば天ぷら。材料の質がひどく、揚げ方も雑。 刺身の品質は最悪。 ##### Kiyotaka Stayed 1 night in Aug 2025 ### 8/10 Good #### Verified traveller Aug 11, 2025 Liked: Cleanliness, room comfort Hotel de luxe que necesdi ##### Verified traveller Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Mikio Aug 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 温泉と食事が良かった 温泉とレストランは”シャングリラ館”にあるので、”クリスタル館”の端の方の部屋だとかなり歩きます。でも、部屋からは阿寒湖が見えて快適な滞在でした。天候に恵まれず、曇りで気温が23℃程度だったので、楽しみにしていた「天空ガーデンスパ」は肌寒くて早々に退散し残念でした。一方大浴場は露天風呂も含めて湯温が適切で素晴らしかったです。食事はバイキングで、レストランのキャパは大きく、混雑していましたが、メニューも豊富で満足しました。特に朝食の海鮮丼の”とろろ”が絶妙で、珍しくお代わりするほど堪能しました。 ##### Mikio Stayed 1 night in Jul 2025 ### 8/10 Good #### toru Jul 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 屋外屋内とも展望大浴場が素晴らしい。また行きたい ##### toru Stayed 1 night in Jul 2025 ### 4/10 Poor #### マサクニ Jul 24, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 阿寒湖付近全体の話のようですが、空調が弱すぎて扇風機の風でやっと過ごせる状況でした。虫が大量に飛んでいるので窓を開けるわけにもいかないにも関わらず、暑いのであれば窓を開けてくださいというホテルスタッフの対応にも頭がきました。 館内清掃にも手が行き届いておらず、壁に埃が付着していたり、少し窓を開けただけで窓の縁に溜まった埃が大量に舞う始末。挙げ句の果てに布団敷きのサービスも頼んだ時間に来ず、頼みに行っても横柄にあしらわれ、自分達でひきました。 景観は素晴らしく、アイヌの文化にも触れる事はでき、観光する価値はあります。 是非、大浴場の廊下の途中に飾った骨董品などを売却して、これからの温暖化や人手不足に備え、設備や教育投資にお金を回して欲しいと思います。 ##### マサクニ Stayed 2 nights in Jul 2025 ## 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