Title: New Akan Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # New Akan Hotel Lakefront hotel with 2 restaurants and a sauna ![Outdoor spa tub](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/0839ac48.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite Room with Private Sauna, Lake View, Non Smoking (Shangrila Building)](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/c3958855.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/1cd87f20.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/2f48fd6f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor spa tub](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/3f933d1c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies New Akan Hotel, beside the lake, offers a peaceful retreat with an indoor mineral hot spring and sauna. Guests can dine at two restaurants, use laundry facilities, or grab snacks from the bar/deli. Previous visitors consistently praise the attentive staff. 7.8 Good ## Popular amenities - 24/7 front desk - Breakfast available - Laundry - Housekeeping - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=7996629&PinnedHotelID=7996629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=7996629&PinnedHotelID=7996629&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=7996629&PinnedHotelID=7996629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=7996629&PinnedHotelID=7996629&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7996629&PinnedHotelID=7996629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7996629&PinnedHotelID=7996629&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=7996629&PinnedHotelID=7996629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=7996629&PinnedHotelID=7996629&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 7 of 7 rooms ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/73d3fe47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (Non-Smoking) Crystal - Lake View Western Style Room ### Highlights Air conditioning Refrigerator Flat-screen TV Bathrobes Hair dryer Coffee/tea maker Desk Daily housekeeping - 258 sq ft - Lake view - Sleeps 2 - 2 Twin Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/73d3fe47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (Non-Smoking) Crystal - Western Style Room \[No View Specified\] 8.0 Very good 3 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Bathrobes Hair dryer Coffee/tea maker Desk Daily housekeeping - 258 sq ft - Mountain view - Sleeps 2 - 2 Twin Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/724a3e5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (Non-Smoking) Crystal - Japanese Style Room \[No View Specified\] 8.0 Very good 1 review ### Highlights Air conditioning Refrigerator Flat-screen TV Bathrobes Hair dryer Coffee/tea maker Desk Daily housekeeping - 355 sq ft - Mountain view - Sleeps 4 - 4 Twin Futons ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/724a3e5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (Non-Smoking) Crystal - Lake View Japanese Style Room 9.4 Exceptional 3 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Bathrobes Hair dryer Coffee/tea maker Desk Daily housekeeping - 355 sq ft - Lake view - Sleeps 4 - 4 Twin Futons ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/5ad12088.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (Non-Smoking) Shangri-La - Japanese Style Room \[No View Specified\] ### Highlights Air conditioning Refrigerator Flat-screen TV Bathrobes Hair dryer Coffee/tea maker Desk Daily housekeeping - 377 sq ft - Mountain view - Sleeps 5 - 5 Twin Futons ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/5ad12088.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (Non-Smoking) Shangri-La - Lake View Japanese Style Room 8.8 Excellent 3 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Bathrobes Hair dryer Coffee/tea maker Desk Daily housekeeping - 377 sq ft - Lake view - Sleeps 5 - 4 Twin Futons ![(Non-Smoking) Shangri-La - Lake View Resort Twin Room](https://images.trvl-media.com/lodging/8000000/8000000/7996700/7996629/fa2b0708.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (Non-Smoking) Shangri-La - Lake View Resort Twin Room ### Highlights Air conditioning Refrigerator Flat-screen TV Bathrobes Hair dryer Coffee/tea maker Desk Daily housekeeping - 388 sq ft - Lake view - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKushiro-Hotels-New-Akan-Hotel.h7996629.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKushiro-Hotels-New-Akan-Hotel.h7996629.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.43307%2C144.09679&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IKs56CDYDJUPHc8AImoorwAJF4c=) 2-8-8 Akanko Onsen, Akan-cho, Kushiro, Hokkaido, 085-0467 #### What's nearby - Akankohan Eco Museum Center - 5 min walk - 0.4 km - Lake Akan - 8 min walk - 0.7 km - Akanko Ainu Theater Ikoro - 11 min walk - 1.0 km - Ainu Kotan - 16 min walk - 1.3 km - Taroko Lake Jiroko Lake - 2 min drive - 2.4 km #### Getting around - Mashu Station - 35 min drive - Kushiro Airport (KUH) - 64 min drive #### Restaurants - ‪MAIN DINING TENGA 天河 - ‬6 min walk - ‪民芸喫茶 ポロンノ - ‬7 min walk - ‪百味庵 - ‬2 min walk - ‪奈辺久 - ‬4 min walk - ‪両国総本店 - ‬4 min walk ## About this property ### New Akan Hotel Hotel near Lake Akan You can look forward to an indoor mineral hot spring (onsen), a garden, and an arcade/game room at New Akan Hotel. For some rest and relaxation, visit the sauna. Be sure to enjoy breakfast and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with laundry facilities and a snack bar/deli. You'll also find perks like: - Free self parking - Buffet breakfast (surcharge), hot springs on site, and multilingual staff - A 24-hour front desk, 1 meeting room, and luggage storage Room features All 370 rooms offer comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes. Other amenities include: - Free toiletries and hair dryers - Refrigerators, coffee/tea makers, and daily housekeeping ## Similar properties ![Public bath](https://images.trvl-media.com/lodging/6000000/5130000/5126900/5126804/d77eca6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Akan Yuku no Sato Tsuruga Kushiro - Breakfast included - Spa - Free WiFi - Restaurant 9.0 Wonderful 404 reviews CA $276 CA $343 total Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=5126804&PinnedHotelID=5126804&HadPinnedHotel=true®ionId=-1&adults=2) ![Food and drink](https://images.trvl-media.com/lodging/6000000/5310000/5303700/5303637/d0afe6f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE FOREST AKAN TSURUGA RESORT Kushiro - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 261 reviews CA $215 CA $269 total Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=5303637&PinnedHotelID=5303637&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/12000000/11900000/11899800/11899782/6324e1c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Gozensui Kushiro - 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Hot springs - Sauna ### Family friendly - Arcade/game room - In-room refrigerator - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - Meeting room ### Outdoors - Garden - On a lake ### Spa - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 9 floors - Banquet hall - Built in 1965 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning - Desk - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 8:00 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Guests driving to the property should contact this property in advance (e.g., directions) ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age. - A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Akan Hotel New Akan New Akan Hotel New Akan Hotel Kushiro, Japan - Hokkaido New Akan Hotel Kushiro New Akan Kushiro New Akan Hotel Hotel New Akan Hotel Kushiro New Akan Hotel Hotel Kushiro ## Frequently asked questions ### Is New Akan Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at New Akan Hotel? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at New Akan Hotel on Nov 19, 2025 start from CA $128.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Kushiro-Hotels-New-Akan-Hotel.h7996629.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at New Akan Hotel? > Self parking is free at this property. ### What time is check-in at New Akan Hotel? > Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available. ### What time is check-out at New Akan Hotel? > Check-out is at 10 AM. ### Where is New Akan Hotel located? > Situated on a lake, this hotel is within a 10-minute walk of Akankohan Eco Museum Center and Lake Akan. Akanko Ainu Theater Ikoro and Ainu Kotan are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## New Akan Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 69 8 - Good 87 6 - Okay 43 4 - Poor 16 2 - Terrible 7 ### 7.4/10 Cleanliness ### 7.8/10 Staff & service ### 7.6/10 Amenities ### 7.4/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 8/10 Good #### Verified traveller Jul 5, 2025 Liked: Cleanliness, staff & service The best thing about the hotel was the rooftop pool! The buffet for bfast and dinner was very nice. Unfortunately the rims, while clean, were very dated. ![](https://a.travel-assets.com/ugc/hotel-reviews/4ea50b73-7afc-4916-ab8f-7ebd38617ae8-1751684850798.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Jul 2025 ### 8/10 Good #### Tay Kay Jun 14, 2025 Liked: Property conditions & facilities A very wide spread and luxurious buffet dinner. Take the half board ##### Tay Kay Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### KA LUN Jul 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good ##### KA LUN Stayed 1 night in Jul 2025 ### 6/10 Okay #### Neil Aug 8, 2025 The property is a mixed bag the food and staff were excellent. However the room was was in very poor condition and badly overdue for refurbishment. For the amount of money charged the rooms will be a definite disappointment. ##### Neil Stayed 1 night in Aug 2025 ### 6/10 Okay #### youto Oct 25, 2025 Disliked: Property conditions & facilities 駐車場まで遠く、シャトルバスは有りますが不便です。 ##### youto Stayed 1 night in Oct 2025 ### 6/10 Okay #### Yew Kit Kevin Oct 14, 2025 Liked: Staff & service Hotel is a little run down. In need of a make over. ##### Yew Kit Kevin Stayed 1 night in Oct 2025 ### 6/10 Okay #### CHIHARU Sep 30, 2025 夕食にもう少しお刺身があらばよかったなと思いました。 ##### CHIHARU Stayed 1 night in Sep 2025 ### 6/10 Okay #### M ayumi Sep 24, 2025 Liked: Property conditions & facilities あいにくの天気でしたが天空スパと温泉とても気持ちよかったです。食事は種類が豊富で何を食べるか悩みました笑 ##### M ayumi Stayed 1 night in Sep 2025 ### 6/10 Okay #### Peter Sep 21, 2025 Disliked: Amenities, property conditions & facilities It should be renamed the Old Akan Hotel, as the rooms are probably 1960s in style and amenity. It was definitely overpriced, given the small bathroom and bedroom. The bathroom was so small, there was not even space to put bottles of shampoo and body soap. These were provided in sachets. The hotel seems to have had a facelift on the outside and in the lobby and restaurant areas, but the rooms were ordinary. Not worth the money charged. ##### Peter Stayed 2 nights in Sep 2025 ### 8/10 Good #### TAKASHI Sep 17, 2025 満足でした。 ##### TAKASHI Stayed 1 night in Sep 2025 ### 8/10 Good #### Melvin Sep 15, 2025 Liked: Cleanliness, staff & service, amenities Nice view of the lake, both from the room and the onsen In-room bathroom was dated though Good selection of food for both dinner and breakfast ##### Melvin Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Kaito Sep 14, 2025 Liked: Staff & service, amenities, property conditions & facilities 総合的にコスパが良いホテルでした。 温泉は最高です。 ![](https://a.travel-assets.com/ugc/hotel-reviews/93171775-ece3-4684-8e3d-18492cc787b4-1757855347301.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kaito Stayed 1 night in Sep 2025 ### 6/10 Okay #### ヒロミ Sep 3, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities 食事は朝夕バイキング、品数がとても多く味も良かった食べきれないほどでした。 ただ、お部屋は掃除が行き届いてない部分あり(部屋の中の障子の棧のホコリなど)、敷布団のマットのほつれ、1人掛けソファのクッションの凹みがすごかった、ソファの前のテーブルの埃など気になりました。細かくてごめんなさい。次回もまた利用させて頂きたく辛口になりました。 ##### ヒロミ Stayed 1 night in Aug 2025 ### 8/10 Good #### Noriko Aug 29, 2025 Liked: Staff & service, property conditions & facilities ゆっくりお風呂を楽しみました。特に天空スパが楽しかったです。 ##### Noriko Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Masayuki Aug 20, 2025 Liked: Cleanliness, staff & service, amenities 阿寒湖の景色が とても素晴らしかったです。 アイヌコタンや散策道も近くにあります。 また ビュッフェスタイルの食事は種類が豊富で美味しかったです。 ##### Masayuki Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Kiyotaka Aug 15, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities お仕着せのブッフェのみ。例えば天ぷら。材料の質がひどく、揚げ方も雑。 刺身の品質は最悪。 ##### Kiyotaka Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Takami Aug 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We like hot spring big bath. ##### Takami Stayed 2 nights in Jul 2025 ### 8/10 Good #### Andrew Jul 24, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Room comfort #### Overrated For Price The front desk was a little standoff ish. I arrived at 9pm and you would have thought the world was ending. Just a massive hotel with a lot of people. The onsen was super crowded and lots of the surrounding restaurants close earlier than mentioned. A bit pricey for the style of room, but very limited availability in the area. ##### Andrew Stayed 1 night in Jun 2025 ### 8/10 Good #### toru Jul 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 屋外屋内とも展望大浴場が素晴らしい。また行きたい ##### toru Stayed 1 night in Jul 2025 ### 4/10 Poor #### マサクニ Jul 24, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 阿寒湖付近全体の話のようですが、空調が弱すぎて扇風機の風でやっと過ごせる状況でした。虫が大量に飛んでいるので窓を開けるわけにもいかないにも関わらず、暑いのであれば窓を開けてくださいというホテルスタッフの対応にも頭がきました。 館内清掃にも手が行き届いておらず、壁に埃が付着していたり、少し窓を開けただけで窓の縁に溜まった埃が大量に舞う始末。挙げ句の果てに布団敷きのサービスも頼んだ時間に来ず、頼みに行っても横柄にあしらわれ、自分達でひきました。 景観は素晴らしく、アイヌの文化にも触れる事はでき、観光する価値はあります。 是非、大浴場の廊下の途中に飾った骨董品などを売却して、これからの温暖化や人手不足に備え、設備や教育投資にお金を回して欲しいと思います。 ##### マサクニ Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Manami Jul 23, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities 宿泊した方の施設が古すぎてトイレを流すボタンは重すぎて力がいるし、部屋の鍵が開きずらい。 鍵のコツをつかむまで大変だった。 新館は綺麗みたいだが、新館か休館か分からず予約したので失敗だった。 食事はバイキング形式で、とても美味しく満足でした。 スパも気持ちよくて、暑くない時期ならきっともっと気持ち良いでしょうが…… ##### Manami Stayed 1 night in Jul 2025 ### 10/10 Excellent #### ISHII Jul 18, 2025 Liked: Cleanliness, amenities 夕食が豪華過ぎて食べきれないくらいあって、ジンギスカンや蕎麦、カレーなども食べたかったけれど他にも種類があり過ぎて食べきれないくらいありました、でも大満足でした ##### ISHII Stayed 1 night in Jul 2025 ### 4/10 Poor #### Fatima Jun 25, 2025 Disliked: Amenities, property conditions & facilities The staff was friendly, but the room and the dinner buffet was not up to standard! The hotel itself it's really old it needs a makeover all around. Luckily it was for one night only..... ##### Fatima Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Ming Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities This hotel is in a great location. We were able to walk to the ferry port. It is walking distance to the bus station. The dinner buffet was excellent. There were many varieties of food. Our room was clean and faced Lake Akan. A great place to stay! ##### Ming Stayed 2 nights in May 2025 ### 8/10 Good #### Akira Jun 15, 2025 Liked: Staff & service, property conditions & facilities 阿寒湖の目の前で気持ちがいい。朝夕食のバイキングの品数が多い。アイヌコタンへも歩いていける。 ##### Akira Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [B&B Picton](https://www.expedia.ca/Picton-Bed-And-Breakfast.d9103-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [Le Germain Hotel Ottawa](https://www.expedia.ca/Ottawa-Hotels-Le-Germain-Hotel-Ottawa.h22453973.Hotel-Information) > > [The Liberty Boutique Hotel](https://www.expedia.ca/Rome-Hotels-The-Liberty-Boutique-Hotel.h18902554.Hotel-Information) > > [Residence Inn by Marriott Halifax Dartmouth](https://www.expedia.ca/Halifax-Hotels-Residence-Inn-By-Marriott-Halifax-Dartmouth.h27486696.Hotel-Information) > > [Radisson Kingswood Hotel & Suites, Fredericton, NB](https://www.expedia.ca/Fredericton-Hotels-Radisson-Kingswood.h19858872.Hotel-Information) > > [Hyatt House Washington DC/The Wharf](https://www.expedia.ca/Washington-Hotels-Hyatt-House-Washington-DCThe-Wharf.h19549444.Hotel-Information) > > [Four Points by Sheraton Suites Tampa Airport Westshore](https://www.expedia.ca/Tampa-Hotels-Four-Points-By-Sheraton-Suites-Tampa-Airport-Westshore.h19330.Hotel-Information) > > [Sandman Signature Saskatoon South Hotel](https://www.expedia.ca/Saskatoon-Hotels-Sandman-Signature-Saskatoon-Hotel.h51088541.Hotel-Information) > > [5 Star Hotels in Lethbridge](https://www.expedia.ca/5Star-Lethbridge-Hotels.s50-0-d6139556.Travel-Guide-Filter-Hotels) > > [Americana Waterpark Resort and Spa](https://www.expedia.ca/Niagara-Falls-Hotels-Americana-Waterpark-Resort-And-Spa.h918753.Hotel-Information) > > [Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels.d178315.Travel-Guide-Hotels) > > [Toronto Marriott City Centre Hotel](https://www.expedia.ca/Toronto-Hotels-Toronto-Marriott-City-Centre-Hotel.h17503.Hotel-Information) > > [Hotels in Rock Creek](https://www.expedia.ca/Rock-Creek-Hotels.d3000395886.Travel-Guide-Hotels) > > [Blackstone Mountain Lodge by CLIQUE](https://www.expedia.ca/Canmore-Hotels-Blackstone-Mountain-Lodge-By-CLIQUE.h2238263.Hotel-Information) ### Flights > [Flights from Edmonton (YEG) to Incheon (ICN)](https://www.expedia.ca/lp/flights/yeg/icn/edmonton-to-seoul) > > [Flights from Delhi (DEL) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/del/yvr/delhi-to-vancouver) > > [Flights from Canada](https://www.expedia.ca/lp/flights/31/flights-from-canada) > > [Flights from Toronto (YYZ) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/yyz/yhz/toronto-to-halifax) > > [Flights from British Columbia (YXJ) to Seattle (SEA)](https://www.expedia.ca/lp/flights/yxj/sea/fort-saint-john-to-seattle) > > [Flights from Shanghai (PVG) to Zhengzhou (CGO)](https://www.expedia.ca/lp/flights/pvg/cgo/shanghai-to-zhengzhou) > > [Flights from Delhi (DEL) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/del/yyz/delhi-to-toronto) > > [Flights from Mexico City (MEX) to Sao Paulo (GRU)](https://www.expedia.ca/lp/flights/mex/gru/mexico-city-to-sao-paulo) > > [Flights from Narita (NRT) to Osaka (KIX)](https://www.expedia.ca/lp/flights/nrt/kix/tokyo-to-osaka) > > [Flights from London (LHR) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/lhr/yyz/london-to-toronto) > > [Flights from Toronto (YYZ) to Timehri (GEO)](https://www.expedia.ca/lp/flights/yyz/geo/toronto-to-georgetown) > > [Flights from Lapu-Lapu (CEB) to Davao (DVO)](https://www.expedia.ca/lp/flights/ceb/dvo/cebu-to-davao) ### Cars > [Minivan Car Rentals in Kingston](https://www.expedia.ca/Minivan-Car-Rentals-In-Kingston.d6057821-tMinivan.Car-Rental-Guide-Class) ### Packages > [Las Vegas](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/178276/Las-Vegas)