Title: Crowne Plaza ANA Kushiro by IHG (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=896754&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza ANA Kushiro by IHG ## Photo gallery for Crowne Plaza ANA Kushiro by IHG ![Exterior - Crowne Plaza ANA Kushiro by IHG (Kushiro)](https://images.trvl-media.com/lodging/1000000/900000/896800/896754/31a87690.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, laptop workspace, free WiFi - Crowne Plaza ANA Kushiro by IHG (Kushiro)](https://images.trvl-media.com/lodging/1000000/900000/896800/896754/0c57c4b3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Crowne Plaza ANA Kushiro by IHG (Kushiro)](https://images.trvl-media.com/lodging/1000000/900000/896800/896754/ff1e4a2e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Crowne Plaza ANA Kushiro by IHG (Kushiro)](https://images.trvl-media.com/lodging/1000000/900000/896800/896754/266d5944.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; Japanese cuisine - Crowne Plaza ANA Kushiro by IHG (Kushiro)](https://images.trvl-media.com/lodging/1000000/900000/896800/896754/68c793f9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience the vibrant city life at Crowne Plaza ANA Kushiro, an IHG Hotel. Unwind in a luxurious spa treatment or enjoy Japanese cuisine at one of the 3 on-site restaurants. Connect to WiFi, stay fit with gym access and appreciate helpful services like dry cleaning/laundry and porter assistance. ## Reviews 8.6 Excellent ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Gym - Parking available ## Room options ### Check availability for these dates Tonight [Mar. 12 - Mar. 13](https://www.expedia.ca/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=896754&PinnedHotelID=896754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=896754&PinnedHotelID=896754&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 13 - Mar. 14](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=896754&PinnedHotelID=896754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=896754&PinnedHotelID=896754&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 13 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=896754&PinnedHotelID=896754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=896754&PinnedHotelID=896754&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=896754&PinnedHotelID=896754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=896754&PinnedHotelID=896754&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 9 of 9 rooms ### View all photos for Standard Room, 2 Twin Beds (Air Purifier) ![Standard Room, 2 Single Beds (Air Purifier)](https://images.trvl-media.com/lodging/1000000/900000/896800/896754/c6734871.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds (Air Purifier) 10.0 Exceptional 3 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Pillow menu Separate bedroom Fan Shower/tub combination - Ocean view - 258 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Room, 1 Double Bed, City View ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/896800/896754/w1027h765x0y0-23635604.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, City View 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Pillow menu Separate bedroom Fan Shower/tub combination - City view - 180 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Premium Room, 2 Twin Beds, Ocean View ![Premium Room, 2 Single Beds, Ocean View](https://images.trvl-media.com/lodging/1000000/900000/896800/896754/e3de0739.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Twin Beds, Ocean View 9.4 Exceptional 6 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Pillow menu Separate bedroom Fan Shower/tub combination - Ocean view - 336 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ### View all photos for Standard Room ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/896800/896754/w1027h765x0y0-23635604.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Pillow menu Fan Shower/tub combination Bidet - Partial sea view - 172 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Standard Room, 2 Twin Beds, Ocean View ![Standard Room, 2 Single Beds, Ocean View](https://images.trvl-media.com/lodging/1000000/900000/896800/896754/3fa1add1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Ocean View 8.0 Very good 5 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Pillow menu Separate bedroom Fan Shower/tub combination - Ocean view - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Premium Room, 2 Twin Beds, City View (Top Floor) ![Premium Room, 2 Single Beds, City View (Top Floor)](https://images.trvl-media.com/lodging/1000000/900000/896800/896754/239dfd67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Twin Beds, City View (Top Floor) 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Pillow menu Fan Shower/tub combination Bidet - City view - Sleeps 3 - 2 Twin Beds ### View all photos for Standard Room, 2 Twin Beds, Ocean View (Top Floor) ![Standard Room, 2 Single Beds, Ocean View (Top Floor)](https://images.trvl-media.com/lodging/1000000/900000/896800/896754/w1027h738x0y0-65c5dc88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Ocean View (Top Floor) 8.0 Very good 1 review ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Pillow menu Separate bedroom Fan Shower/tub combination - Ocean view - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Room, 2 Twin Beds, City View ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/896800/896754/89c70eb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, City View 9.0 Wonderful 2 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Pillow menu Fan Shower/tub combination Bidet - City view - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Room, 1 Double Bed, Ocean View ![Standard Room, 1 Double Bed, Ocean View](https://images.trvl-media.com/lodging/1000000/900000/896800/896754/6b04bb93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Ocean View 10.0 Exceptional 3 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Pillow menu Separate bedroom Fan Shower/tub combination - Ocean view - 188 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKushiro-Hotels-Crowne-Plaza-ANA-Kushiro.h896754.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKushiro-Hotels-Crowne-Plaza-ANA-Kushiro.h896754.Hotel-Information) ## About the area Located in Kushiro, Crowne Plaza ANA Kushiro by IHG is in the city center. Nusamai Bridge and Kushiro Marsh Observatory are notable landmarks, and the area's natural beauty can be seen at Kushiro Harbour and Kushiro-shitsugen National Park. Looking to enjoy an event or a game while in town? See what's going on at Kushiro Ice Arena. [Visit our Kushiro travel guide](https://www.expedia.ca/Kushiro.dx1949) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.98252%2C144.38202&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ls_5EnmnYPTfqD-si9M-yid89OI=) 3-7 Nishiki-cho, Kushiro, Hokkaido, 085-0006 ### What's nearby - Kushiro Fishermen's Wharf 2 min walk \- 0.2 km - Kushiro Harbour 3 min walk \- 0.3 km - Nusamai Bridge 5 min walk \- 0.4 km - Kushiro Children's Museum Kodomo Yugakukan 6 min walk \- 0.6 km - Kushiro Art Museum 8 min walk \- 0.7 km ### Getting around - Kushiro Airport (KUH) 40 min drive ### Restaurants - 魚政 2 min walk - 釧路 霧のビール園 2 min walk - トップオブクシロ 4 min walk - Tully's Coffee 6 min walk - BEGINS ビギンズ 2 min walk ## About this property ### Crowne Plaza ANA Kushiro by IHG Hotel near Kushiro Harbour Located close to Kushiro Fishermen's Wharf and Nusamai Bridge, Crowne Plaza ANA Kushiro by IHG provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Japanese cuisine. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station - Smoke-free premises, a 24-hour front desk, and a front-desk safe - An elevator, a ballroom, and secured bicycle storage - Guest reviews give good marks for the overall condition Room features All 179 rooms offer comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Extra amenities include: - Heating and fans - Bathrooms with bidets and shower/tub combinations - 0-inch flat-screen TVs with cable channels - Refrigerators, electric kettles, and daily housekeeping ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/5000000/4540000/4535700/4535652/dd11d31d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Natural Hot Spring Dormy Inn Premium Kushiro Kushiro - Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,000 reviews CA $77 CA $100 total Apr 1 - Apr 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=4535652&PinnedHotelID=4535652&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/21000000/20170000/20168000/20167990/79fb66b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL GLOBAL VIEW KUSHIRO Kushiro - Spa - Free WiFi - Restaurant - Breakfast available 8.2 Very good 840 reviews CA $77 CA $91 total Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=20167990&PinnedHotelID=20167990&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Twin Room, Non Smoking](https://images.trvl-media.com/lodging/104000000/103910000/103905300/103905239/a5dca671.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Smile Hotel Kushiro Kushiro - Free WiFi - Air conditioning - Breakfast available - Parking available 8.4 Very good 215 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=103905239&PinnedHotelID=103905239&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/17000000/16590000/16582800/16582734/31a782bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyoko Inn Hokkaido Kushiro Juji Gai Kushiro - Breakfast included - Free WiFi - Air conditioning - Parking available 8.4 Very good 612 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=16582734&PinnedHotelID=16582734&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; 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Check-in end time: anytime ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Breakfast is not included in the rate plan for children age 12 or younger. Additional fees apply. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children - Self parking fee: JPY 1000 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as ANA Crowne Plaza Kushiro ANA Kushiro Crowne Plaza ANA Hotel Kushiro Crowne Plaza ANA Kushiro ANA Crowne Plaza Hotel Kushiro Japan - Hokkaido Kushiro Ana Hotel Crowne Plaza ANA Kushiro Hotel Crowne Plaza ANA Kushiro Crowne Plaza ANA Kushiro by IHG Hotel Crowne Plaza ANA Kushiro an IHG Hotel Crowne Plaza ANA Kushiro by IHG Kushiro Crowne Plaza ANA Kushiro by IHG Hotel Kushiro ## Frequently asked questions ### Is Crowne Plaza ANA Kushiro by IHG pet-friendly? ### How much does it cost to stay at Crowne Plaza ANA Kushiro by IHG? ### How much is parking? ### What time is check-in at Crowne Plaza ANA Kushiro by IHG? ### What time is check-out at Crowne Plaza ANA Kushiro by IHG? ### Where is Crowne Plaza ANA Kushiro by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Crowne Plaza ANA Kushiro by IHG Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.2 Location ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 198 8 - Good 154 6 - Okay 43 4 - Poor 16 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Jolene Jul 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfort bed, spacious room size ##### Jolene Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### LIU Oct 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Place to Stay. Watching fireworks from room window facing river. Wonderful experience. ##### LIU Stayed 3 nights in Oct 2023 ### 8/10 Good #### Ka Man Jan 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendly staffs but not a great choices for breakfast buffet in the hotel's restaurant. Hotel car park is full and we need to park somewhere outside. ##### Ka Man Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Maria Mar 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Two nights stay in Kushiro The hotell is very nice, clean and the staff is so helpful. When we got there all our luggage got carried in and brought up to our room for us. The gym was clean and spacious, but could have had more equipment like weights. The breakfast was not our favourite and nothing like the picture in our room. The location is great and really close to several good restaurants. ##### Maria Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Rulian Apr 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent experience in this hotel! This is the best hotel we have stayed at so far! The room was definitely spacious especially based on our experience in Japan! Each of the two beds was full size very comfortable for both of us. Bed linen and towels were of good quality. Room was clean and service was attentive. The hotel staff (reception and concierge)were bery polite and tried to be as helpful as they could despite the language barrier. With google translate we were able to accomplish all we wanted. The breakfast buffet had both Japanese items and western stuff, very good. We are extremely pleased with this hotel and their provisions. Definitely recommend it and will stay here again if we come back to Kushiro! ![](https://a.travel-assets.com/ugc/hotel-reviews/5B958FAACCB3CB6154BA391CAAAD42B814A49F491743566547571.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2721E7C3B3B9124EA05BB913803004FEFEC6742D1743566547010.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/369FBD93248665F80506ED63D0D142DADA26C35C1743566547398.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from our window](https://a.travel-assets.com/ugc/hotel-reviews/DB435BDD32DFA752A8E68C8E7AEEE4142B486C181743566547378.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rulian Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Mark Aug 10, 2024 Liked: Cleanliness, staff & service, room comfort #### A delightful stay in Kushiro Perfect example of not judging based on pictures. While the rooms are dated they are immaculate. Not a stray hair or spec of dust in our room. Excellent service and friendly staff. The AC issue did bother us and the room had a closed off smell. Lovely view and enjoyable breakfast buffet. Plus all their power is sourced from solar and a screen near the elevators shows the solar array power generation which is an added benefit for green energy nerds. ##### Mark Stayed 1 night in Aug 2024 ### 6/10 Okay #### Alice Oct 28, 2023 The is a very old and dated hotel that is in dire need of a renovation. The rooms were small by Crown Plaza standards and the morning breakfast offered very limited choices for those who prefer Western food. There were quite a few Western guests at the hotel during our stay, so they have a clientele that is pretty international. Even the quality of the Japanese breakfast was far from impressive. We have been traveling for three weeks in Hokkaido and have sampled many Japanese breakfasts. This was one of those at the lower end of the scale. There is a car park for those who drive, but it is not free. Nearby, there is a market with quite a variety of restaurants, especially in the evening when more open up. Unfortunately, none of the restaurants offer English menus so you just have to go with the photos and hope for the best. We fared quite well with the picture pointing and enjoyed three meals there. ##### Alice Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Yuji Feb 2, 2026 Liked: Cleanliness, amenities Everything was great. ##### Yuji Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Raymond Jun 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel in depressing area ##### Raymond Stayed 2 nights in Jun 2023 ### 6/10 Okay #### Yun Aug 15, 2025 Disliked: Property conditions & facilities, room comfort Rooms are extremeley small, carpet is old, bathroom is very dated, the hotel could use an update. One saving grace was free laundry machines with a newer gym facility. ##### Yun Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Michael May 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Ok for one night ##### Michael Stayed 1 night in May 2023 ### 8/10 Good #### Leng Seow Feb 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Review of one night stay at Crowne Plaza ANA Kushi I just want to stay overnight after arriving in Kushiro before going to other places. The srvice, room, etc. are fine, except that I find the room rather samll, even for a single person. ##### Leng Seow Stayed 1 night in Feb 2023 ### 4/10 Poor #### SHIH-CHEN Sep 24, 2024 Liked: Cleanliness, amenities Disliked: Staff & service I have called IHG One Reward - Japan and reported to the customer service about how my safety was violated in this hotel and the fact of the hotel side not trying to solve the problem properly. ##### SHIH-CHEN Stayed 3 nights in Sep 2024 ### 6/10 Okay #### chung hei kenneth Jun 14, 2023 Liked: Staff & service Disliked: Cleanliness ok ##### chung hei kenneth Stayed 1 night in Jun 2023 ### 8/10 Good #### Gerald Oct 4, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Did not like the breakfast, Japanese buffet style. Food I did get was not hot. Did not like the mattress. I paid for breakfast when I bought the reservation, the Hotel did not receive this payment and I had to pay again. Thank You, Gerald Overson ##### Gerald Stayed 1 night in Sep 2022 ### 10/10 Excellent #### TOSHIKO Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities 部屋が清潔で見晴らしも良かったです。 ジムに行きましたが、ジムも貸切状態でリラックスできました。 ![部屋からの眺め ](https://a.travel-assets.com/ugc/hotel-reviews/9b916171-c8c2-4708-9f8c-9ff8b228ebac-1763270738297.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### TOSHIKO Stayed 2 nights in Nov 2025 ### 6/10 Okay #### HIROYUKI Oct 27, 2025 Disliked: Property conditions & facilities, room comfort #### 個別空調が出来ない。 個別の室内空調が出来ない。室温が高かったので対策を求めたが、冷風機を持ち込んできただけ。結局、室温は下げられなかった。また、暖房を着る事は出来たが、外出する度に暖房が再開されてしまった。前時代の空調システム。 ##### HIROYUKI Stayed 1 night in Oct 2025 ### 8/10 Good #### MIKIKO Oct 27, 2025 Liked: Staff & service, amenities 朝食はたくさんのご飯の種類がありました。スタッフさんが優しかったです。ただ施設の古さは少し目立ちました。 ##### MIKIKO Stayed 2 nights in Sep 2025 ### 8/10 Good #### Akihiro Oct 17, 2025 Liked: Cleanliness, amenities ロケーションよく、朝食も美味しかったです。 ##### Akihiro Stayed 2 nights in Oct 2025 ### 8/10 Good #### SACHIKO Sep 19, 2025 Liked: Cleanliness, property conditions & facilities 客室はとても綺麗でよかったです。お風呂と洗面がもう少し綺麗だといいなと思いました。 ![](https://a.travel-assets.com/ugc/hotel-reviews/58b51b9e-485a-4579-b385-b0c3c5ce1992-1758323660389.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/86664e1c-7093-4185-acda-c244e4ec6228-1758323660267.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### SACHIKO Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Hiroo Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 部屋がとてもとても綺麗、かつ、静かで、 旅の中日の疲れを深い睡眠でとることができました。 釧路一番のホテルでした！ また、来ます！ ##### Hiroo Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Yukari Sep 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 繁華街には歩いて行けます、駅からは少し距離がありますが、車利用者には問題なし。 ランドリー無料には感動しました、朝食がおいしかったです。釧路へ行ったらまた再訪したいです。 ![](https://a.travel-assets.com/ugc/hotel-reviews/c9b5548f-bb35-4bcf-a479-9287704d6192-1756986626620.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yukari Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Lin Aug 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 櫃檯人員真心為住宿客人著想！體貼顧客至上的服務態度。當顧客犯了自己 ##### Lin Stayed 1 night in Aug 2025 ### 8/10 Good #### Rie Aug 22, 2025 ホテルの部屋から世界三大夕日が見えてとても良かったです♪ ##### Rie Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### AKI Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities お部屋も広く、近くにコンビニもあって利用しやすかったです。空港からのバス降車場所からも近いです。 ##### AKI Stayed 1 night in Aug 2025 ### Expedia's Latest Trends ### Hotels > - 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