Luxury Hotels & Resorts in Guatemala

"Just 1 of the waiters had a preference to serve better the euro american custumers. When i asked for the same drink in a bottle he replied by saying no glass containers near the pool which is safer but them were getting glass bottles so he had no choice but to give the same sarvice but he wasn't happy.. so treating others better is wrong you as Guatemalan must respect people of all walks of life .paying customers deserve that."

"Great stay,staff was excelente "

"Great breakfast. Staff was excelente,rooms a Little outdated. "

"El front desk personal no son amables ni tienen cortesía con el cliente"

"Hotel was great located in a good spot close to everything. Staff friendly breakfast great. Only had a hot tub but a pool would have been nice"

"Good"

"Staff was 10/10. Location was 10/10. Room was 20/10. Zero noise. I recommend this hotel any time. Stayed in the 6th floor."

"I liked the location closed to the lake and many restaurants. The installations of the hotel were clean and the staff was friendly and helpful. I recommend this hotel to anyone who is visiting Panajachel."

"From the moment I arrived, the staff were warm, welcoming, and attentive, making check-in smooth and easy. My room was spotless, and the overall cleanliness of the hotel really stood out. Each morning, I enjoyed fresh coffee in the lobby, and the conveniently placed water stations were a nice touch. Every interaction made me feel at home, and the entire experience was truly relaxing and enjoyable."