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"Old hotel but clean and hot water in the shower. At the breakfast, waffle distributor was broken and timer on waffle cooker was also broken. Staff very friendly."

"The rooms were very clean"

"Very old, rundown, the pictures look great the property does not."

"Great."

"Yes we loved everything "

"Staying for one or two nights is okay, but for families or if you need workspaces, it's not convenient at all. The staff is friendly, but the room has a strange smell, and there is some damage to the building. Amenities are lacking; the gym is well below average, and there are no areas for taking a call or having a quick meeting."

"it's an old building and they try to keep it clean. The shower mixer could not be fixed so I had a cold shower day 1, scaling shower on day 2 and very hot shower on day 3. with no water pressure. its a big room with a refrigerator and microwave. it's an old building- kinda a cleaned up dump. I think they should have offered something for the shower issue. but nothing.."

"Very nice hottl"

"Terrible experience. Southbank Hotel was under construction, after being bought out by Marriott. This was not disclosed to me by hotels.com or Marriot when I made reservation. When I say under construction, I don’t mean slight construction I mean, heavy construction, and total remodel. The carpets were filthy. The hotel was understaffed in the housekeeping department so if you wanted a refresh of your room or total clean, you had to ask for it at the front desk. We had to wait on towels two days. I would say the only decent place in the hotel was the bar lounge area. On our second night there at 1:30 in the morning the fire alarm goes off so evacuation was needed. The person at the front desk told us if the fire alarm goes off again don’t worry we have the engineer here to turn it off immediately. We were outside for almost an hour. He also told us that this had happened several times. Speaking of staff most were nice and tried to be accommodating. This by far is the worst experience we’ve had with a hotel and especially a Marriott hotel."