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"Room was clean and quiet. Good pressure in shower but not sink. Will stay there again."

"The pool area was kept clean, the breakfast was good. The complimentary drinks were a nice idea. I really enjoyed our stay, we will definitely be returning there again, Thank you "

"The breakfast menu was fresh but very repetitious. Should at least change it up a bit for week ends. Rooms are dated. Need to refresh, get rid of carpet. Air conditioning was so so. Rooms are dark and since the window overlooks the walking area couldn't leave curtains open. I ould not stay there again under the current conditions."

"It's a nice casino, the rooms are nice as well. The only thing is the casino area while it has certain smoking and non smoking felt like it all was smoking area so if you're not comfortable with smoke I definitely would not recommend."

"Room service breakfast not worth the money. It was cold and served in paper containers with plastic utensils. "

"Breakfast was good. Made that easy to start the day. Jacuzzi was broken . Manager did take 20 off room so that was nice gesture. Shower was hot then cold then hot then cold . A good place to crash but room was basic. Close to pier which was cool. Next to freeway which was easy to navigate but you are next to a major freeway. I"

"The property itself is beautiful, with a wide variety of hot springs at different temperatures. The mud spa was definitely the highlight of my stay. However, the service was very disappointing. The hotel mistakenly charged nearly $500 to my Visa card. Although I reported it to the front desk and they acknowledged the error and removed the charge, I was still told it would take 3–5 business days for the refund to be processed. This was frustrating, especially since it was clearly the hotel’s mistake. Additionally, I requested towels and bathrobes to be delivered to my room, but they never arrived, even by the time I checked out. While the property is stunning, the service does not match the quality of the facilities. I would recommend carefully reviewing your bill to avoid overcharges. Also, don’t rely on room service or delivery requests, as there didn’t seem to be a reliable way to contact the front desk from the room."

"Told we were getting a golf course view - they put us in a basement room with no view whatsoever, the view was a window well. The kid activities are not free, everything is an additional fee. We were also told housekeeping was coming on the third day of our stay, they did not show up. The fire alarm kept going off after we showered unless we kept the bathroom door shut. "

"Beautiful place to stay! Loved being near the beach, and walkable to many great restaurants. We weren’t impressed with the Piper Restaurant, but the Shore Room was very nice with excellent drinks. This resort is very family friendly, who co is great for families, but there were many screaming and running kids around the common areas and swimming pool and especially in the hot tub, even though the sign says go 12 and older."