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The room was clean, staff friendly but the beds… very uncomfortable. Both my partner and I didn’t sleep. Tossed and turned the whole night. If you like a very firm mattress it’s a win, if not you will have issues.
Jo-Ann
Stayed 1 night in Dec 2023
2/10 Terrible
Jeff
Travelled with partner
Nov 28, 2023
There was no way to adjust the heat setting and when I told the staff they didn’t even respond or acknowledge me. There was a dog toy left in under one of the beds and the room smelled of wet dog indicating that the room was not thoroughly cleaned after the last occupancy. Please note that we did not have a pet with us on our stay. Very dissatisfied with the overall experience. Will not be returning.
Jeff
Stayed 1 night in Nov 2023
Response from Patrina on Jan 23, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room. We take cleanliness issues very seriously and would have liked to have an opportunity to have you moved to a more suitable room for the remainder of your stay. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
This place is pretty good. The staff was excellent and friendly. We wanted extra towels. We went out exploring came back and they were there. The building is old but clean. No breakfast provided be a restaurant right there and it is delicious.. enjoy your stay
Did not like the fact that there was no breakfast included. This was the first Comfort Inn that I stayed in that did not have a breakfast included. There is an attached restaurant that serves breakfast but it is very expensive.
charles
Stayed 1 night in Oct 2023
10/10 Excellent
silvia, Valemount
Oct 12, 2023
Liked: Cleanliness, staff & service, amenities
there is not enough parking because of restaurant ! AND 3 trucks take up 5 spots near the dumpster
silvia
Stayed 1 night in Oct 2023
6/10 Okay
Allan
Oct 11, 2023
Liked: Cleanliness
Disliked: Amenities
Close to the highway
Allan
Stayed 1 night in Oct 2023
8/10 Good
Rocky
Business traveller, Travelled with partner
Oct 4, 2023
Liked: Staff & service
This is a great hotel for the price. Just don’t expect luxury at bargain prices. Decently clean. Staff are very nice and helpful. A little dated furniture and bedding seems a little “roughly” made. Overall I would recommend the place for the lower prices.
The hotel is clean and the rooms are fresh and airy.
The front desk was very helpful on our arrival.
The hotel was very convenient to access the town with great walks and stunning views.