Cleveland Clinic Tours and Activities

Everything generally OK. Check-in desk person was rude and could not clearly explain things when asked. Another person in our group also had issues with the same desk person. Staff forgot to supply toilet paper after cleaning. No pillow cases on pillows. Could hear noise from street. Breakfast OK. All other staff very good. I would not recommend staying here.

The rooms were small but nice.

After a long drive, the Kimpton Schofield was a welcome sight. We opted for the overnight valet parking, and it was a worthwhile expense. The valet staff was helpful and made the check-in process smooth. We used the drink tickets we received at the hotel's restaurant, Betts. The food was surprisingly good, and the live music and bar with sports on were a nice bonus after staying at some less-than-stellar places off the highway. The beds were a definite highlight—very comfortable linens. They also treated our dog very well, which is always a plus. The complimentary morning coffee was a nice touch, too. Being downtown, there were some obvious downsides. The street noise from motorcycles was loud, a problem the hotel seems to be aware of, judging by the white noise machine and earplugs provided. More notably, the immediate area had a distinct, unpleasant odor, particularly of urine, and there was a sizable homeless population. While I didn't feel unsafe during the daytime, it's something to be aware of.