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Overview of InterContinental Suites Hotel Cleveland, an IHG Hotel

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Featured Image
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

InterContinental Suites Hotel Cleveland, an IHG Hotel

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationCleveland Clinic4 min walk
    Popular LocationSeverance Hall19 min walk
    Popular LocationCleveland Museum of Art3 min drive
    AirportCleveland, OH (CLE-Hopkins Intl.)20 min drive

Choose dates to view prices

Suite, 2 Double Beds

No guest room rating
  • 464 sq ft
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed, Accessible (Mobility)

  • 464 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds

4.7/5 guest room rating
  • 464 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed

4.4/5 guest room rating
  • 464 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

4.8/5 guest room rating
  • 464 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility)

5/5 guest room rating
  • 464 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility)

5/5 guest room rating
  • 464 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds

4.3/5 guest room rating
  • 464 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed

4.3/5 guest room rating
  • 464 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room

4.2/5 guest room rating
  • 350 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Suite, 1 King Bed, Accessible (Mobility)

  • 464 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

Cleveland

Located in Cleveland, InterContinental Suites Hotel Cleveland, an IHG Hotel is in the city center. Cleveland Museum of Art and Rock and Roll Hall of Fame are cultural highlights, and some of the area's popular attractions include Cleveland Arcade and Great Lakes Science Center. Looking to enjoy an event or a game? See what's going on at Wolstein Center or Progressive Field. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Cleveland Clinic - 4 min walk
  • Severance Hall - 19 min walk
  • Case Western Reserve University - 3 min drive
  • Cleveland Museum of Art - 3 min drive
  • University Hospitals of Cleveland - 5 min drive

Getting around

  • University Circle Station - 3 min drive
  • Cleveland Station - 11 min drive
  • Cleveland Hopkins International Airport (CLE) - 20 min drive

Restaurants

  • C2 Restaurant and Lounge — 1 min walk
  • Table 45 — 10 min walk
  • North Coast Cafe — 10 min walk
  • Kenko — 3 min drive
  • Rascal House Pizza — 3 min drive

About this property

InterContinental Suites Hotel Cleveland, an IHG Hotel

4-star hotel, walk to Cleveland Clinic
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, valet parking, and a business center. All 162 rooms provide conveniences like sofa beds and living rooms, plus free WiFi and TVs with cable channels. Guests will also find room service, separate bathtubs and showers, and coffee makers.
InterContinental Suites Hotel Cleveland, an IHG Hotel offers 162 accommodations with safes and coffee/tea makers. Accommodations have separate living rooms and are furnished with queen sofa beds. Televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 5-17 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • Spanish

Business services

  • 1 meeting room
  • Business center
  • Computer station
  • Conference space (1222 square feet)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Queen sofa bed
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate living room

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 17 per person (approximately)
  • Valet parking fee: USD 19 per day (in/out privileges)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cleveland InterContinental Suites
Cleveland InterContinental Suites Hotel
Cleveland Suites
Hotel InterContinental Suites Cleveland
InterContinental Cleveland Suites
InterContinental Suites
InterContinental Suites Cleveland
InterContinental Suites Hotel
InterContinental Suites Hotel Cleveland
Suites Hotel Cleveland
InterContinental Suites Hotel Cleveland Ohio
Intercontinental Cleveland
Intercontinental Hotel Cleveland
InterContinental Suites Hotel Cleveland
InterContinental Suites Hotel Cleveland, an IHG Hotel Hotel
InterContinental Suites Hotel Cleveland, an IHG Hotel Cleveland

Frequently asked questions

Can I cancel my reservation for free at InterContinental Suites Hotel Cleveland, an IHG Hotel and receive a full refund?
Yes, InterContinental Suites Hotel Cleveland, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to InterContinental Suites Hotel Cleveland, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at InterContinental Suites Hotel Cleveland, an IHG Hotel?
As of Apr 12, 2021, prices found for a 1-night stay for 2 adults at InterContinental Suites Hotel Cleveland, an IHG Hotel on Apr 15, 2021 start from CA $189, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is InterContinental Suites Hotel Cleveland, an IHG Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at InterContinental Suites Hotel Cleveland, an IHG Hotel?
Valet parking is available for USD 19 per day.
What time is check-in at InterContinental Suites Hotel Cleveland, an IHG Hotel?
Check-in is from 3:00 PM - midnight.
What time is check-out at InterContinental Suites Hotel Cleveland, an IHG Hotel?
Check-out is at noon.
Where is InterContinental Suites Hotel Cleveland, an IHG Hotel located?
Located in the heart of Cleveland, this hotel is within 1 mi (2 km) of Museum of Contemporary Art Cleveland, Cleveland Clinic, and Case Western Reserve University. Cleveland Museum of Art and University Hospitals of Cleveland are also within 2 mi (3 km). East 105th-Quincy Station is 23 minutes by foot and University Circle Station is 24 minutes.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 464 out of 906 reviews
5 - Excellent 51%
Rating 4 - Good. 276 out of 906 reviews
4 - Good 30%
Rating 3 - Okay. 101 out of 906 reviews
3 - Okay 11%
Rating 2 - Poor. 41 out of 906 reviews
2 - Poor 5%
Rating 1 - Terrible. 24 out of 906 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife had surgery at Cleveland Clinic and we stayed at the hotel a total of 9 days. The staff was so friendly, caring and considerate. They went way above and beyond to make our stay comfortable.
Stayed 6 nights in Mar 2021

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was great but I would recommend the breakfast package if you are planning on eating in the dining area. The breakfast is a little expensive. It’s a little over 6 miles to Ohio City and Tremont where you will find great places to eat.
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenience for Cleveland Clinic. Polite service and good rooms.
Stayed 1 night in Feb 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice nice hospitality juat didn't like u had pay 50 more dollars after room was paid for and they didnt accept Cash
Stayed 1 night in Feb 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like housekeeping every 5 days. Maybe every 3 . Clean towels more often . The ladies in the restaurant were great and worked hard but could us some help. Khalid at the front door was excellent!!!
Stayed 3 nights in Feb 2021

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