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"There were no firm pillows. There were plenty of soft pillows but I would have liked at least one firm pillowcase. Otherwise the place is good for the price however there are no microwaves in the rooms or coffee pots but you can get coffee in the lobby. The breakfast is Continental and only cold cereals, oatmeal, yogurt, muffins, bagels, etc. No scrambled eggs or bacon or warm breakfast which doesn't bother me because I don't really eat breakfast. But there are hard boiled eggs for protein and honestly I don't really want to eat scrambled eggs or bacon. My husband is the breakfast eater. I just need coffee "

"All was great except we could hear footsteps and the next room conversations "

"Mind was a weeknight stay between cities for my trip and at that time this hotel felt more like a contractors crew housing with the work trucks in the small parking lot. The check in staff was friendly. I was immediately aware of the aging lobby area and hallways to the rooms. Room had all that you would need but felt old and worn. There was a small gap between window frame and wall that was open to outside air and traffic noise. Some mold on shower curtain. A good remodel would make a difference. Next time I’ll go a few more minutes to a newer Quality Inn in Bristol, VA. "

"Staff was great. Overall pleased, but may have some bathroom plumbing issues (slow flush)"

"Room was very clean. Staff was friendly. Breakfast was good. Would stay here again "

"This was a sirprise gem. It's in quite a busy area, with a number of stores and restaurants close by, and near 81, but going up to the motel is like going into another world. It's a lovely pastoral scene with a view of the distant mountains, and so quiet! In the next room was an occasionally screaming toddler but I wouldn't have known if his mother hadn't told me. I couldn't hear a thing. The room itself was basic but comfortable and clean. Would definitely stay again."

"No major frills. Staff was FABULOUS, room and lobby were spotless. Could stand some upgrades but otherwise it was okay. NO soundproofing at all. People in floor above me could be heard walking around and doing something that sounded like bouncing a bowling ball on the floor all night! Slamming room door noise from the hallway all night as well. If it was more soundproofed I would have had no complaints at all."

"Great place to stay. New looking facility, clean, nice staff, good breakfast, and convenient to my trip."

"Our second stay. The facility was excellent, staff great. Truly a 4.5-star hotel. Great value for money. Would be a FIVE had the breakfast more pissaz—some signature item or noteworthy dish, but it was okay; the cook a delightful lady."