3/5 Okay
Amanda, Campbell River, BC
Travelled with family, Business traveller, Travelled with pets
20 Oct. 2020
Liked: Cleanliness, staff & service
Disliked: Amenities
I stayed here overnight before my dog's surgery and was disappointed.
Although pet friendly they listed a LOT of rules regarding the animal, which made the higher than usual pet fee of $25 seem really weird. I felt really anxious about ensuring I listened to all the rules, in order to ensure that I was not charged the $200 deposit (also seemed really high).
There were no toiletries in the room, not even hand soap (odd during COVID), and when I asked they were able to get hand soap and a shampoo which I had to go collect myself from the front desk.
The WIFI is TERRIBLE, totally unusable - which was not ideal as I also run an online business and expected to be able to work both the night of arrival and in the morning.
Pillows were terrible, I stacked all three and still felt no support.
But the staff was friendly, which is always really appreciated.
This place looks great from the outside but could use some updating to make it just a little nicer for the stay.
Also to pet owners, this main road is REALLY noisy and not really anywhere to walk your dog in the AM other than right on the side of the road with transports, and LOTS of vehicles driving by.
I don't think I would stay here again.
Stayed 1 night in Oct 2020
