Chapmanslade Vacation Packages

Very comfortable with comfy bed, TV, bathroom and with heating

Great hotel but main restaurant was closed which was one of the main reasons to go there

Clean, super close to the shops, very pleased 😌

The staff were excellent and went out of their way to be helpful. The breakfast was also very good. Overall the accommodation was value for money. The facilities however really let this accommodation down. The advertised 'parking' which I had used as a filter, does not really exist. I was told on arrival that it was full. Even if it had not been full the price was £12 per night which was NOT clear on booking. The room itself was badly in need of tlc: broken radiator knob in bathroom meant it was blasting heat 24 hrs, broken toilet roll holder, stained bath. The kettle couldn't plug in on its own table as the socket height was too low, so we had to plug it in on the floor next to the bed. Shame!

We stayed in a top floor room. The ceiling height was low at the door and the bathroom. I hit my head to the ceiling several times. The bathroom was too small and inconvenient. There is no USB charging port, no front desk, no deadbolt or any other type of lock on the door. Everything was dusty and dirty. The only positive was the breakfast and its room.