Longleat Tours and Activities

On arrival the reception was awful with staff unable to access records but their attitude was very off hand towards us. The room was clean but badly set up. For instance, the double bed was only accessible from one side; there was nowhere for storage of cases etc. and the only area to hang clothes was a row of five hooks, three of which overhung the box on which the kettle and cups etc. were kept; the shower cubicle was missing one of its two doors; the sink in the toilet was so restricted by a sort of shelf unit so close that combined with a fixed mixer tap spout it was almost impossible to wash one’s face; nor were there any flat surfaces to place things upon; there were no tv programmes other than terrestrial ones and the password for internet access advertised in the room did not work, subsequently we spotted a small notice in the bar giving a totally different one. We gathered that The Bell has recently come under new management or ownership so we hope that the new crew will eventually significantly improve the facilities and the service although we saw little evidence of that supported this hope.

Caro the host was lovely and friendly and very hospitable. The old Manor House is beautiful set in rolling countryside. The bedroom was large, beds were comfortable and good shower. Caro provides an excellent breakfast with plenty of choice. Would defo visit again. The Globe Inn nearby does good food and the staff and locals were good fun.