Cenotillo Vacation Packages

Thank you Laura and Mero Mero hotel. It was a perfect place to unwind and decompress after 6 days of diving. Sometimes the pictures are misleading but the subtle and petite property is even more beautiful and relaxing than advertised. El Cuyo is a special place, very mellow and quiet which was perfect for me

Incredible service with friendly staff, clean rooms, delicious breakfast and homelike environment. When leaving on early tours, staff made sure we had a boxed breakfast, coffee and a backpack with towels and hats for a day on the beach or Cenotes. Had an amazing stay and hope to be back soon.

A delightful place to stay. Lovely meals from the restaurant. Beautiful buildings, decor, and pool area. The only disappointments being no coffee making facilities or fridge in the room. Merida is hot! A fridge to keep water and other drinks cold would be most welcome.

Our experience at Hotel Cigno was simply exceptional. From the very first moment, every detail was handled with a level of warmth and care that truly sets this place apart. We would especially like to thank Bere, Jordi, Israel, Aaron, Moisés, as well as the impeccable teams in housekeeping, kitchen, maintenance, and the person who welcomed us so kindly upon our arrival. Hotel Cigno is not just a beautiful place—it is an experience. A space where hospitality feels genuine, where every gesture reflects dedication, and where you can truly disconnect and enjoy. We felt genuinely pampered—like being at home, but even better. We leave deeply grateful… and already looking forward to returning very soon.

Staff is friendly, property is clean. About 10 free car parking spots are available in the hotel premises. Food at the hotel restaurant is good but pricey as compared to another hotel restaurant. They sell beer at 80 Peso while gas station was selling at 26 Peso. I understand the reason for higher pricing but it is very high and the menu is limited. Air conditioning was working fine without any issues.