Cedar Grove Vacation Packages

As expected for a Red Roof

Overall, there seems to be a disconnect from whats presented online and the reality of it all when you visit. The Good: Staff was super friendly and helpful. They addressed our concerns and were quick to find resolution to the best of their abjlities. Breakfast was offered and one of the highlights of our week long stay. The Bad: They advertise as having two pools and a hot tub but only one pool is available and with both the hot tub and the external pool no longer available to guests. Indoor pool was available, however, it did not seem to be filtered or chemically treated properly as the water itself seem cloudy and some of the panels were missing their guards/tiles thus creating trip or fall hazards. The Ugly: This hotel is clearly showing its age and while the rooms seem to be slightly updated, it leaves a lot to be desired for visually and esthetically. There is some deception in their advertising of amenities. The housekeeping is not up to par as some of the blankets were soiled prior to our arrival. This location is clearly in limbo between a motel designation and a one star hotel status charging three star prices. One expects better of a Wyndham property at those rates. I would strongly reconsider alternatives should I visit Charleston again in the future.

The property was very nice and the staff was very helpful.

Breakfast wasn't very good.

The hotel was easy to find and check in was quick. The rooms were clean and well stocked, and the beds were comfortable. There is a large selection of dining options just down road (within walking distance), but there are also a lot of homeless people in the area, so I don’t know that I would recommend walking around too much. There were six of us in two rooms and we had to make multiple trips down to the car with our luggage when we checked out at 5:30 am because there were no luggage carts to be found anywhere. When I asked at the counter the lady shrugged and said that if they weren’t around the corner then other people must have taken them. We checked all 3 floors in our building down every hallway and still couldn’t find one- Very disappointing. There was a lot of noise from the hallway with doors slamming and people talking and yelling, but it finally got quieter around midnight.