Carlux Vacation Packages

As a lone ,older, female traveler I must say that the staff could not have been more helpful. Nothing was too much trouble and considering that I spoke very little French. They could not have been more helpful. The room was spacious, very clean , comfortable and extremely quiet. The breakfast facilities were adequate and there was plenty of variety. Again the staff were very attentive and friendly. I can recommend Hotel Vatel and would not hesitate to stay there again.

Horrible small pokey room .. couldn’t believe they would offer ..intercontinental shouldn’t give their name to it.. they gave me an upgrade which was a little better… old carpets , very old scratched furniture..no excuse ..no idea alternatives In Bordeaux but certainly would avoid this hotel.

Design, attentive staff

Staff was very courteous. Hotel is very clean and comfortable although the room is quite small. The main issue has to do with finding the boutique hotel in a small street and parking, even temporarily, to unload your car. The hotel parking is an extra charge but, it is quite a walk from the hotel. If I had travelled without a car, I probably would not have been inconvenienced as much. But, as I said the room was very clean and staff very helpful.

The room was large and immaculate. The staff were friendly and helpful. I had a chance to dine in the hotel and my meal was fabulous. Would definitely recommend!