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Hotel Isla Caracol
2.5 star property

Hotel with 24-hour front desk, walk to North Beach

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June 2024

Hotel Isla Caracol

Photo gallery for Hotel Isla Caracol

Terrace/patio
Comfort Studio, 1 Bedroom
Comfort Studio, 1 Bedroom | Private kitchen
Interior entrance
Property grounds

Overview of Hotel Isla Caracol

Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Calle Francisco I Madero supermanza 1, manzana 4 lote 8 colonia centro, Isla Mujeres, QROO, 77400
  • Popular LocationMiguel Hidalgo1 min walk
  • Popular LocationLos Burritos1 min walk
  • Popular LocationMamma Rosa1 min walk
  • Popular LocationIsla Mujeres Cemetery3 min walk
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Room options

View all photos for Basic Room, 1 Bedroom

Basic Room, 1 Bedroom

Basic Room, 1 Bedroom

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio, 1 Bedroom

Comfort Studio, 1 Bedroom

Comfort Studio, 1 Bedroom

Highlights

Separate dining area
Air conditioning
Kitchenette
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Microwave
  • 689 sq ft
  • Sleeps 4
  • 2 Twin Beds

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About the area

Isla Mujeres

Located near the beach, Hotel Isla Caracol is in Centro - Supmza 001, a neighborhood in Isla Mujeres. Isla Mujeres Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and Playa Tortugas. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Garrafon Natural Reef Park are also worth visiting.
Visit our Isla Mujeres travel guideOpens in a new window

What's nearby

  • Miguel Hidalgo - 1 min walk
  • North Beach - 5 min walk
  • Terminal Marítima Isla Mujeres - 5 min walk
  • Cocal Beach - 7 min walk
  • Dolphin Discovery - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 116 min drive

Restaurants

  • Beerholics - 1 min walk
  • El Patio - 1 min walk
  • Isla Burger - 1 min walk
  • Rock Bar - 1 min walk
  • La Terraza - 1 min walk

About this property

Hotel Isla Caracol

Hotel located in Centro - Supmza 001
Close to Isla Mujeres Ferry Terminal and North Beach, Hotel Isla Caracol provides a terrace, a garden, and more. Guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • A front-desk safe, a 24-hour front desk, and tour/ticket assistance
  • Luggage storage
Room features
All guestrooms at Hotel Isla Caracol offer comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Isla Caracol Isla Mujeres
Isla Caracol Isla Mujeres
Isla Caracol
Hotel Isla Caracol Hotel
Hotel Isla Caracol Isla Mujeres
Hotel Isla Caracol Hotel Isla Mujeres

Frequently asked questions

Does Hotel Isla Caracol have a pool?

Yes, this property has an indoor pool.

Is Hotel Isla Caracol pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Isla Caracol?

Hotel Isla Caracol doesn't offer parking.

What time is check-in at Hotel Isla Caracol?

Check-in start time: 3 PM; Check-in end time: 4 PM.

What time is check-out at Hotel Isla Caracol?

Check-out is at noon.

Where is Hotel Isla Caracol located?

Located in Centro - Supmza 001, this hotel is within a 5-minute walk of Miguel Hidalgo and North Beach. Isla Mujeres Cemetery and Parador Fotográfico are also within 5 minutes.

Hotel Isla Caracol Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

charles, ottawa canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
eggzellant staff and beautiful courtyard...
rooms nice and clean and very comfortable bed,plenty of hot water i would recommend ,close to everything,beach,stores,hidalgo,church,malecon,ferry....
Stayed 8 nights in Feb 2018

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and great location.
Great location for exploring or just hanging out in Isla Mujeres - walking distance to beaches, shopping and beachfront dining. It's also within walking distance of the ferry terminal - even with roller suitcases. This little hotel is clean and well-maintained.
Stayed 2 nights in Dec 2017

10/10 Excellent

igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice people, and very nice affordable hotel
Its a very nice small hotel with amazing stuff. Very helpful and friendly

2/10 Terrible

Patricia, Cancun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy informales. Cancelaron sin avisar
Imaginen llegar confiados A una placentera estancia un 31dic y que el hotel les diga que decidió cancelar su reservacion sin avisarles, teniendo sus datos
Stayed 1 night in Dec 2017

8/10 Good

dale and barb, cancun mexico

Liked: Staff & service, property conditions & facilities, room comfort
Had a great time
The staff were great and the rooms comfortable Would stay again and my wife and I are planning another trip as soon as we can The pool was cold but refreshing after being in the sun all day
Stayed 7 nights in Dec 2017

10/10 Excellent

PAMELA ABISAG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpio
Un muy buen lugar para hospedarse, bonitas instalaciones y gente muy amable

4/10 Poor

Fanny

Disliked: Staff & service, room comfort
Trop cher pour ce que ćest !
Du mal à trouver l'hôtel en arrivant sur l'île. Attention un autre hotel s'appelle "le caracol". Je me suis fait peur en arrivant devant. Accueil correcte mais pas vraiment d'effort pour contentée les demandes des visiteurs. La chambre sentait extrêmement fort l'humidité . Impossible d'en avoir une autre été pourtant certaines étaient encore libres. Douche à l'eau froide! Sinon propre et cour intérieur et tres mignon et (la piscine est plutôt une patogeoire) trop cher pour ce que c'est.

4/10 Poor

Andreea, Annecy

Disliked: Property conditions & facilities
Proche de la plage
Hotel bien placé mais piscine minuscule et sale, manque d'endroit pour prendre le petit déjeuner et on ne nous a pas remis du produit pour la douche.