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"No decaf coffee but all else was good"

"Nice and clean. Quiet. Friendly staff"

"Breakfast was good!! Staff great!"

"We really enjoyed our stay at Wintersun. The front porch was our favorite spot to sit by the fire pits and enjoy the sunsets and mountain view’s. The hiking trails and the labyrinth were also highlights of our stay."

"We had a great stay ! Nice hotel. Clean rooms. Great location to all places we visited - Hatley Pointe, Appalachian hiking trails, Biltmore Estate. The best part about the hotel was the staff. The front desk staff were very nice. Breakfast was good and the staff at breakfast area was extremely kind. Very happy with our stay. "

"The elevators are absolutely horrible. This is my third year and in a row staying there and it will be my last time! Every year the elevators are broken or out of service or they take 5 minutes to come down. There are only four or five floors and I've spent way too much time waiting for the elevators. The staff was okay. Not overly friendly seemed very in experienced in the basic way of making people feel welcome. I will find a new place next year and going forward and will not be staying here again."

"Under construction but the new rooms are very nice"

"The property was great for my wife and I. Great location of course!"

"Staff wasn’t really friendly. Breakfast wasn’t good at all. Roaches in room. "