Forfaits vacances – Buildwas

Une 1ere chambre avec le robinet de douche bloqué sur la position la plus chaude avec une température supérieure à 60 degrés ! Une 2eme attribuée ensuite mais avec la télévision en panne... Puis une 3eme correcte. Globalement tout est usé et nécessite d'être remplacé. La piscine est sale et les vestiaires insalubres ! Bref, il faut chercher ailleurs ! Le personnel est agréable mais complètement dépassé.

The room was on 6th floor. Apparently the hotel was refurbishing some rooms, which is an absolute must… but when you stay for four nights you will be disturbed by the working noise during the day. The room has carpet with disgusting stains. The shower is an old tub. I was surprised the temperature of the water was set to 20 degrees so I have put it to 38… before realising that 20 is the way not to burn yourself. There is an iron with burnt stains. The general atmosphere is bleak. I really regret choosing this hotel and even more having stayed there.

The bedroom was comfortable and clean. We stayed two nights and used the pool both days. The poolside was a bit uneven and the floor felt like the stone was brittle. We had a meal in the restaurant on the first night which was very good, the bar meal on the second night was ok but there weren't a lot of tables or seats to eat at. We had breakfast included so too advantage but it was probably the worst breakfast I have had in a hotel. Over cooked and dry hash brown (only one) the same for the half slice of black pudding, my wife's omelette was not properly mixed and all the filling was at one side and the scrambled egg was swimming in water, baked beans had the distinct skin of being kept warm. Staff were very helpful and polite.