Property entrance

Reviews of Up Recoleta Hotel

2.5 out of 5
Up Recoleta Hotel
Jose Leon Pagano 2684, Buenos Aires, Buenos Aires

Reviews

8.8

Excellent

Rating 10 - Excellent. 95 out of 180 reviews" "
Rating 8 - Good. 57 out of 180 reviews" "
Rating 6 - Okay. 20 out of 180 reviews" "
Rating 4 - Poor. 5 out of 180 reviews" "
Rating 2 - Terrible. 3 out of 180 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Raylene, Kingston

Disliked: Cleanliness, property conditions & facilities
Horrible room. It felt like a hostel. The bedding and towels were dingy and greyish brown. Neither of our mattresses had a mattress protector and the sheets weren’t large enough to tuck under it so the bare mattress kept showing. It was horrifying. The shower was dirty and the smallest one I’ve ever had in a hotel.
Stayed 2 nights in Mar 2024
Response from Up Recoleta on Apr 4, 2024
Dear Raylene, Thank you for choosing our hotel and taking the time to provide feedback. We apologize for the subpar experience you had with the room, as this does not meet our usual standards of cleanliness and comfort. We are addressing these issues immediately and hope to have the opportunity to welcome you back in the future for a much improved stay. Best regards,

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness
It was conveniently located
Stayed 2 nights in Mar 2024
Response from Up Recoleta on Mar 10, 2024
Dear Susan, Thank you for choosing our hotel and for taking the time to leave feedback. Although we are glad to know that the location of our hotel was convenient for you, we regret that your stay left much to be desired. We hope its positive aspects will allow us to have the pleasure of receiving you again for a much improved experience. Best,

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and very nice and kind staff
Stayed 1 night in Feb 2024
Response from Up Recoleta on Feb 27, 2024
Dear Liliana, Thank you for choosing Up Recoleta Hotel and for taking the time to leave such a wonderful review! We are thrilled to hear that you enjoyed our great location, cleanliness, and our very nice and kind staff. We hope to welcome you back soon for another fantastic stay! Warm regards,

8/10 Good

Gerald, tallahassee

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Up Recoleta on Feb 25, 2024
Dear Gerald, Thank You so much for choosing our hotel for your recent stay, and taking the time to share your rating. We are thrilled to know you enjoyed a pleasant time overall, and we look forward into having you again next time your travels bring you back to Buenos Aires. Sincerely,

6/10 Okay

Gerald, tallahassee

Liked: Cleanliness, staff & service
Great place to shut down and get some rest. Cold AC comfortable and hot shower. Nothing fancy but great place to get some rest.
Stayed 1 night in Feb 2024
Response from Up Recoleta on Feb 17, 2024
Dear Gerald, Thank you so much for choosing our hotel and sharing your review. We are thrilled to know you enjoyed a pleasant stay and look forward into having you again next time your travels bring you back to Buenos Aires. Best,

10/10 Excellent

Ho H

Stayed 1 night in Feb 2024
Response from Up Recoleta on Mar 20, 2024
Dear Ho H, Thank You so much for booking Up Recoleta and sharing your rating on Expedia. We are delighted to know You enjoyed a pleasant stay, and we look forward into having You again next time your travels bring You back to Buenos Aires. Best,

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel with wonderful staff ,Highly recommend this place We have travelled around and had some shockers This was a pleasant surprise
Stayed 1 night in Jan 2024
Response from Up Recoleta on Jan 30, 2024
Graham, Thank you for booking Up Recoleta and for taking the time to share your feedback. We are delighted to hear that you had a great experience with our wonderful staff. It's always rewarding to know that we exceeded your expectations and provided a pleasant surprise. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Robert

Stayed 1 night in Jan 2024
Response from Up Recoleta on Jan 11, 2024
Dear Rober, Thank You so much for booking Up Recoleta and taking the time to sharing your feedback. We are thrilled to know you enjoyed a pleasant time, and look forward into having you again next time your travels bring you back to Buenos Aires. Best regards,

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
It was great from the cost benefit point of view. It exceeded my expectations because of the low reviews I read at booking. It sounded like they were not reviewing the same hotel I stayed at. I love the area, near great museums and shops, great to walk pretty Libertador Avenue. Front desk staff were very attentive and efficient. They have a collaboration with an amazing bakery around the corner so you pay aprox. usd 3.5 for a huge breakfast. On the down side rooms are small and some are a bit dark, my shower had bouts of hotter water every 20 seconds but I just got used to moving away cause that only lasted 2 seconds Again for the price I paid it was great.
Stayed 1 night in Dec 2023
Response from Up Recoleta on Dec 25, 2023
Dear Claudia, thank you for choosing our hotel and taking the time to share your feedback. We are thrilled to hear that we exceeded your expectations and that you enjoyed our convenient location. We appreciate your compliments towards our front desk staff. We apologize for any inconvenience you experienced with the room size and the shower temperature. Rest assured, we will address these issues to ensure a more comfortable stay for our future guests. We look forward to welcoming you back soon. Best regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great people, cool neighborhood with lots of food a dining options.
Stayed 1 night in Nov 2023
Response from Up Recoleta on Dec 5, 2023
Dear Michael, Thank you for choosing our hotel Up Recoleta and taking the time to share your positive feedback. We are thrilled to hear that you enjoyed your stay and appreciated our friendly staff and the vibrant neighborhood with its abundant dining options. We hope to have the pleasure of welcoming you back soon! Best regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so helpful for this American.
Stayed 1 night in Nov 2023
Response from Up Recoleta on Nov 22, 2023
Dear Michael, Thank you for choosing to stay with us at our Up Recoleta Hotel. We strive to provide exceptional service to all our guests, and we're thrilled to hear that our staff were helpful during your stay. We appreciate your feedback and hope to welcome you back soon. Best regards,

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel in a great neighborhood.
Stayed 1 night in Oct 2023
Response from Up Recoleta on Oct 30, 2023
Dear Peter, thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our hotel and found our location to be ideal. Our team takes great pride in providing a pleasant and comfortable experience for our guests. We hope to have the pleasure of welcoming you back on your next visit to our wonderful neighborhood. Thank you for choosing our hotel.

6/10 Okay

Paul

It was a lower-cost option for the area and is fair value for what you pay. The room smelled like cleaning fluid and the heater was insufficient. I am sure I had this set to heat and was up as high as it could go (30C), but I was cold all night. I would go elsewhere next time.
Stayed 1 night in Jul 2023
Response from Up Recoleta on Jul 25, 2023
Dear Paul, thank you so much for your kind feedback. We appreciate your acknowledgment of our hotel being a lower-cost option for the area and offering fair value. We apologize for the inconvenience caused by the scent of cleaning fluid in your room and the insufficient heater. We will address these issues promptly to ensure a more comfortable stay for future guests. We certainly understand your frustration with the cold temperature and apologize for any discomfort experienced. We hope you will consider giving us another chance to provide you with a better experience in the future. Best regards,

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
Great location. Super friendly staff. Very clean. Rooms are quite small but nice.
Stayed 2 nights in May 2023
Response from Up Recoleta on Jun 3, 2023
Dear Carlos, Thank You so much for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our great location, staff, and cleanliness. We apologize for any inconvenience caused by the size of our rooms, but we're glad that you found them nice nonetheless. We hope to welcome you back soon!

8/10 Good

Chi-Kwan, Albany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small midtown hotel with limited service but convenient and inexpensive.
Stayed 1 night in Apr 2023
Response from Up Recoleta on May 7, 2023
Dear Chi-Kwan, Thank You for taking the time to share your experience at our hotel. We are glad to hear that you found our location convenient and our rates affordable. We appreciate your feedback and hope to have the opportunity to welcome you back in the future. Best regards,

8/10 Good

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Located in a nice part of the city, the hotel was comfortable and clean. The staff were very friendly and helpful.
Stayed 5 nights in Apr 2023
Response from Up Recoleta on Apr 26, 2023
Dear Katherine, Thank You for taking the time to share your experience with us. We are delighted to hear that you found our hotel comfortable and clean, and that our staff were friendly and helpful. We hope to have the pleasure of welcoming you back soon. Best regards,

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve enjoyed my stay. It’s centrally located and the room is clean. The coffee machine in the lobby is great as I waited to be checked in or waiting for Uber/taxi.
Stayed 1 night in Mar 2023
Response from Up Recoleta on Mar 29, 2023
Thank you so much for choosing our hotel, Alan. We're glad to hear that you enjoyed your stay and found our central location and clean rooms to your liking. We're also happy to hear that you appreciated our coffee machine in the lobby. We hope to welcome you back soon. Best regards,

8/10 Good

Daniel

Stayed 1 night in Mar 2023
Response from Up Recoleta on Apr 5, 2023
Muchas gracias, Daniel, por confiarnos su alojamiento durante su reciente viaje a Buenos Aires y compartir su experiencia. Nos complace saber que tuvo una estancia agradable. Esperamos volver a tener el placer de recibirlo muy pronto. Siéntase siempre muy bienvenido

10/10 Excellent

MinweiLU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Up Recoleta on Mar 9, 2023
Dear MinweiLU, Thank You so much for taking the time to share your 5 stars rating about Up Recoleta Hotel on Expedia. We are thrilled to know you enjoyed your stay by us, and we look forward into having you again should your travels bring you back to Buenos Aires. Best regards, safe travels,

10/10 Excellent

Itamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Up Recoleta on Mar 6, 2023
Dear Itamar, Thank you so much for taking the time in leaving us a rating on your stay by us. We are delighted to learn that you had a great experience at the Up Recoleta. We look forward into having you again should your travels bring you back to Buenos Aires. Warm regards,

10/10 Excellent

William, Marietta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities went beyond expectations in service and comfort. Great location at VERY reasonable rate!
Stayed 1 night in Feb 2023
Response from Up Recoleta on Feb 9, 2023
Dear William, Thank You so much for sharing your five stars review on Expedia.com. We are delighted to know that You have enjoyed a pleasant stay at Up Recoleta, and we look forward into having You again next time tour travels bring You back to Buenos Aires. Anytime,

10/10 Excellent

Claudia, El Paso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very basic but clean and safe hotel almost the only hotel in this area, very close to AEP airport. excellent rate and it is better if you pay cash. Wakable safe
Stayed 1 night in Jan 2023
Response from Up Recoleta on Feb 3, 2023
Dear Claudia, Thank you for choosing Up Recoleta. It is wonderful to hear that you liked our clean rooms. We look forward into having you again soon. Sincerely,

10/10 Excellent

Karen

Stayed 1 night in Jan 2023
Response from Up Recoleta Hotel on Mar 6, 2023
Dear Karen, Thank you for being our guest at Up Recoleta and taking the time to share your rating. We look forward to welcoming you back when your travels bring you to Buenos Aires again. Sincerely,

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and a clean property.
Response from Up Recoleta Hotel on Dec 15, 2022
Dear Mark, We appreciate you taking the time to give us your awesome feedback. We look forward to seeing you on your next visit to Buenos Aires. Safe travels,

8/10 Good

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2022
Response from Up Recoleta Hotel on Sep 7, 2022
Muchas gracias, Pablo, por hospedarse con nosotros y compartir su experiencia. Nos complace saber que hemos satisfecho sus expectativas, y que disfrutó Ud. de una estadía agradable. Esperamos volver a tener el placer de recibirlo muy pronto. Siéntase siempre muy bienvenido.

10/10 Excellent

Tonya A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel was awesome. It is a wonderful and easy location for a great price. My daughter and I were there for nine nights looking for a clean comfortable place so Up Recoleta was perfect. Many days we were able to walk or just take short taxi rides to city activities. It is near public transportaion too. I highly recommend it!
Stayed 9 nights in Jul 2022
Response from Up Recoleta Hotel on Jul 15, 2022
Dear Tony A, Thank you for choosing Up Recoleta Hotel. We’re happy you enjoyed your time with us in Buenos Aires, and appreciate your feedback about our location. We look forward to the opportunity to welcome you back soon. Warm regards,

10/10 Excellent

Martha G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent service
Stayed 1 night in Jan 2022
Response from Up Recoleta Hotel on Jan 11, 2022
Dear Ms. Martha, Thank you for your five stars review. We appreciate you taking the time to give us your awesome feedback. We look forward to seeing you on your next visit to Buenos Aires. Sincerely,

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente la habitación y la la atención, deberia tener desayuno incluido… solo tiene café gratis
Stayed 1 night in Oct 2021
Response from Up Recoleta Hotel on Oct 14, 2021
Muchas Gracias, Gabriela, por su distinguida visita y su amable reseña. Nos complace saber que disfrutó de una estadía placentera, en donde nuestras comodidades y la atención de nuestro equipo se ganan una mención destacada. Su sugerencia ya se encuentra a la consideración de nuestra Dirección. Esperamos volver a recibirla muy pronto. Siéntase siempre muy bienvenida en Up Recoleta Hotel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and nice and people was very helpful and nice
Stayed 1 night in Apr 2021
Response from Florentino on Apr 4, 2021
Dear Guest, Thank You so much for sharing your experience at Up Recoleta Hotel with us. We are thrilled to read that you found our staff exceptionally helpful during your recent stay. We appreciate your feedback regarding our cleanliness as well, and look forward to your return the next time you are in Buenos Aires.

10/10 Excellent

Amadeo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Stayed 2 nights in Jan 2020
Response from Florentino - Guest Relations on Mar 9, 2020
Dear Mr. Amadeo, Thank You so much for your kind feedback. We are thrilled to know You enjoyed your stay by us, and look forward into welcoming You back soon. Warmest regards,

6/10 Okay

Michael

Liked: Cleanliness
Ok but small noisy rooms
This hotel was ok overall for the money that I paid. It was very small room with barely enough space to walk between the bed and the wall. It was good for sleeping only, but not a place I would like to hang out long term. The hotel also has thin walls so it is easy to hear outside noises in other rooms and the street. No breakfast, but does include coffee or tea which I did not try. It has free WiFi and is close to AEP local airport Jorge newberry.
Stayed 1 night in Jan 2020
Response from Florentino - Guest Relations on Jan 30, 2020
Dear Michael, Thank You so much for taking the time to share Your experience with us. We regret not having lived up to your expectations, and we sincerely apologize for the inconvenience during your stay. Your comments are already at the consideration of our Board and the respective area managers. Kind regards,

10/10 Excellent

Ana, Florida, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean & neat hotel, amazing staff & services.
Stayed 1 night in Jan 2020
Response from Florentino - Guest Relations on Jan 17, 2020
Dear Ms. Ana, Thank You indeed for taking the time to provide feedback of your experience at Up. Recoleta Hotel. We are thrilled to know You did enjoy your stay with us and hope to welcome you back in the near future. Warmest regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was nice and had great recommendations. Localization was great!
Stayed 3 nights in Jan 2020
Response from Florentino - Guest Relations on Jan 14, 2020
Dear Guest, Thank you for your kind comments. We are pleased to hear that our staff made you feel at home, and that you found our location strategic for exploring by foot. It's definitely a boost for us every time we hear our guests had a fun and memorable stay. We hope to welcome you back soon. Kindest regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The rooms are smaller but quite clean and a great value for the price.
Stayed 1 night in Dec 2019
Response from Florentino - Guest Relations on Dec 26, 2019
Dear Guest, We are thrilled that You enjoyed your stay at the Up. Recoleta Hotel! Thank you for taking the time to review your stay with us. We do look forward to Your next visit. Happy New Year!

8/10 Good

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basic amenities in a good location
Great location, expect to spend your day out and about and go there to sleep. The beds are comfortable, although if you book a twin bed they are a little small. The bathroom and the shower are small too, but you get good shower pressure and good hot water. Instead of breakfast the hotel offers free coffee and hot chocolate from a machine in the lobby. Tea and mate cocido are also available. No restaurant in premises either, but you have PLENTY of options for breakfast, lunch or dinner close by. The place is clean, and the staff is extremely friendly! :)
Stayed 2 nights in Dec 2019
Response from Florentino - Guest Relations on Dec 5, 2019
Dear Marcelo, Thank You for taking the time to share Your feedback. We are delighted to read that You enjoyed Your time with our friendly team, and our convenient location. We look forward to Your future visits with us here in Buenos Aires. Warm regards,

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, modern & well located but thin walls
Well located and seems pretty new, room was nice and clean Only concern are the thin walls and windows. You hear everything. It’s on a quiet road so windows ok and walls will depend on your neighbour, I always travel with ear plugs so was ok
Stayed 4 nights in Oct 2019
Response from Florentino - Guest Relations on Nov 26, 2019
Dear J, Thank You so much for booking Up. Recoleta Hotel, and for taking the time to share Your review with us. We are saddened to hear that Your visit with us was not a great experience. Each guest experience is important to us and we sincerely apologize that Yours was not at all what You expected. We are forwarding Your review to the area managers for their detailed analysis. If You are ever back in Buenos Aires, we would be more than happy to have You back with us. We remain, meanwhile, Sincerely Yours,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Florentino - Guest Relations on Oct 24, 2019
Dear Guest, we appreciate Your kindness in sharing Your review with us, and do hope to welcome you again on your next visit to Buenos Aires. We remain, meanwhile, Sincerely Yours,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, well manteined (our tv was broken, but I didn’t call frontdesk about this, it was 2am jn the morning safe neighborhood, tourist places close by NO breakfast.
Stayed 1 night in Aug 2019
Response from Florentino on Sep 24, 2019
Dear Guest, Thank You so much for sharing Your most valuable feedback with us. We are sorry to know about the TV in Your room. And yes, we serve no breakfast. There is a self service of coffee, tea, etc. at our lobby for free. We do look forward into welcoming You back shortly. We remain, meanwhile, Sincerely Yours,

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2019
Response from Florentino on Aug 19, 2019
Estimada Andrea, Muchas gracias por reservar en Up. Recoleta Hotel, y por compartir su evaluación de nuestras instalaciones y servicio. Esperamos volver a ser distinguidos con su elección en breve. Será siempre muy bienvenida! Muy Cordialmente,

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, confortable bed, great location and clean.
Stayed 3 nights in Jul 2019
Response from Florentino on Aug 19, 2019
Dear Ms. Ana, Thank You so much for booking Up. Recoleta Hotel. We are delighted to know You enjoyed Your stay by us, and look forward into welcoming You back shortly. We remain, meanwhile, Sincerely Yours,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel with nice, modern rooms. The only issue was that the elevators beeped continuously if not closed correctly, but that was on,y on occasion
Stayed 7 nights in Feb 2019
Response from Florentino on Mar 21, 2019
Dear Guest, Thank You so much for booking Up. Recoleta Hotel. We regret to know about the problem with the elevatos, and would like to apologize for any inconvenience this might have caused to You. We do look forward into welcoming You back shortly. We remain, meanwhile, Sincerely Yours,

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent stay, comfortable beds, great housekeeping helpful and friendly staff plus a great location.
Stayed 2 nights in Mar 2019
Response from Florentino on Mar 5, 2019
Dear M, Thank You so much for booking Up. Recoleta Hotel. We look forward into welcoming You back shortly.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Florentino on Feb 23, 2019
Dear Víctor, Thank You so much for booking Up. Recoleta Hotel. We look forward into welcoming You back shortly. We remain, meanwhile, Sincerely Yours,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the front desk staff were terrific! location was good for walking around the recoleta barrio. room was clean and adequate. wish they had at least one english tv channel, but we weren't in the room that much anyway!
Stayed 3 nights in Feb 2019
Response from Florentino on Feb 16, 2019
Dear Anonymous, Thank You so much for booking Up. Recoleta Hotel, and for sharing Your most valuable feedback with us. We do look forward into welcoming You back shortly! Kindest regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Very good value. Rooms are clean, beds are comfortable and the service from the staff was excellent. WiFi was good too. Can recommend.
Stayed 1 night in Dec 2018
Response from Florentino on Dec 16, 2018
Dear Guest, Thank You so much for booking Up. Recoleta Hotel, and for sharing Your experience with us. Personal recommendations are always gratefully received, so thank You once more. We are already looking forward to welcoming you back on your next trip to Buenos Aires.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, updated, and well located. The bathroom was really small.
Stayed 3 nights in Nov 2018
Response from Florentino on Dec 16, 2018
Dear Guest, Thank You so much for booking Up. Recoleta Hotel. We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to us on a future occasion. You'll be always welcome!

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Florentino on Dec 19, 2018
Estimada Beatriz, Muchas gracias por reservar en Up. Recoleta Hotel y por su generosa calificación de nuestras instalaciones y servicio. Esperamos volver a recibirla en su siguiente viaje a Buenos Aires. La esperamos.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
No bar at the hotel..hotel lifts very small to get you and the luggage in.
Stayed 1 night in Nov 2018
Response from Florentino on Dec 16, 2018
Dear Guest, Thank You so much for booking Up. Recoleta Hotel. It is always disappointing to receive negative feedback and we are sorry that we failed to meet your expectations. We strive to provide comfortable, well appointed accommodation that is deemed to be good value for money, in a great location. We are sorry that this was not your experience.