Brzezie Vacation Packages

The attention to detail was brilliant, it was my partners birthday and they provided cake, balloons and a letter from the staff for a small fee. We were always greeted by staff at the reception and the room/hotel was spotless and incredibly attentive. Would stay here again and have recommended to all friends and family who are looking at visiting Krakow.

Small boutique hotel. Clean. Superb breakfast Restaurant was exceptional

Nice and clean hotel, brilliant customer service, really amazing breakfast

Great, spacious apartment very close to town square attractions and the train station. Average communication with the management team. Our laundry machine and bathroom plug did not work from the beginning (it was important for us to get laundry done after two weeks of traveling before the next part of the trip). I reported it right away when we checked in on Friday and understandably was willing to wait until Monday for the problem to be fixed due to the weekend, however, the management team wrongly stated that we did not leave the key as requested on Monday. The next day the management team told us that they were unable to get into the apartment again (through messaging app), however, my husband was talking to the repair man right in our apartment before we even received this message. Unfortunately, during our seven days stay this issue was not resolved and not until day five I was offered a code to the laundromat a few blocks away (I wished that was offered right away). Also, although the bathroom looked beautiful, it was poorly functional due to not having a shower and just a bathtub (it was my mistake for thinking that this would not be a problem when I booked this property). With six of us there and one bathroom with a bathtub, the water was spraying all over the bathroom and causing slippery conditions. For this reason alone, I would not book this apartment again although I loved everything else about it.