Brainard Vacation Packages

First, the good : The Staff were amazing- So friendly, kind and accommodating. Every staff member I encountered was wonderful. Next, the bad: Our A/C didn't function correctly. We didn't have a trash can. Our light in the bathroom flickered the whole time and there was also a light out in the main room. There was stains of spilled liquid all over the A/C and the screen in the window was cut. The bedding itself was painfully thin- basically 2 sheets. The breakfast was not good- The scrambled eggs were a strange texture. The hard boiled eggs appeared to be grey. The juice machines are broken so you have to "pump" them to get barely any juice. The bagels were ok- however the toaster did not toast any of the breads even after 7 min so my family ate mildly toasted bread. The coffee machines and creamer machines were not clean and all the pumps seemed to broken or not function properly.

The spa was amazing right on the property of the hotel with a great experience

Overall nice clean hotel . Need to update tvs so you can use streaming services. Need to update website about complimentary breakfast and late check out .

Love it there there.. the food,the atmosphere the staff everything was amazing

Clean room and good breakfast