It's extremely unfortunate! I used to love staying here, but my most recent stay has turned into a nightmare and the staff are beyond ridiculous. I left a bag there for them to watch over, have my ticket stub for it and had very important items in there for Christmas, and now they can't find my bag,, can't be bothered to call me back once even, and every time i call the person who answers the phone has a crazy rude attitude, clearly couldn't care less that they either stole or lost my property, and actually has the audacity to keep hanging up on me!! This is so unprofessional, and absurd. It's Christmas, and now my fiance and my family won't be getting their gifts because this place couldn't care less about anyone else's belongings it seems. I'm outraged but apparently my calling them 1x a day to ask what is going on is too much for them to handle and the staff just hasn't up on me like it's nothing. I would not recommend this place at all!! Nvm all that, the room