Very disappointed with the conditions of the hotel: The telephone in the room does not work (does not connect to the reception or the outside), no bath gel put on, the air conditioning did not cool well, there was no light in the hallway of the room (totally dark), in order to use the heated pool and use the sauna you had to pay 15 euros, why?? If I paid more than 300 euros per night (so because only have access to the outdoor pool - and in cold weatherVery disappointed with the conditions of the hotel: The telephone in the room does not work (does not connect to the reception or the outside), no bath gel put on, the air conditioning did not cool well, there was no light in the hallway of the room (totally dark), in order to use the heated pool and use the sauna you had to pay 15 euros, which is impossible considering i paid more than 300 euros per night (so because only have access to the outdoor pool - and in cold weather)