Bac Ninh Province Vacation Packages

Room good location good but helpful friendly staff made it better especially Lily who made. the scrumptious breakfasts. Highly recommend this stay in the old quarter

Great support and room were clean breakfast was really good with a lot of selection. Choose inside rooms as the outside were smoking from shrine burning next store almost daily

The hotel was excellent in so many ways --- the old quarter location was perfect, the lobby and room were clean and attractive, the breakfast buffet was wonderful with a large variety of choices, but it was the STAFF that truly made it the best place to stay in Hanoi!! They were all so helpful,--- from accommodating my early check in after a long train ride, to arranging taxis, remembering the way I like my coffee in the restaurant, the bartenders in the lovely little sky bar, the cleaning staff, the reception personnel who really "saved" me when I was having an issue with my phone and needed a travel document printed.....I can't say enough good things about them all!! I have stayed here several times in the past two years, and conside it s true gem in the city. Highly recommend!

The staff were superb. They are very helpful and kind.

From the minute they spotted us making our way to the hotel, the staff of the Grand Hotel du Lac did everything they could to give us a fabulous experience. They were warm, professional and efficient and served with their heart. The hotel is comfortable and well situated near the lake and old town. The breakfast is varied and delicious and the service was excellent. If you visit the rooftop bar, you must try the gin basil smash. It is amazing!