Find Hotels in Arch Beach Heights, Laguna Beach with Free Airport Shuttle from CA $123

"It was a wonderful stay! "

"Free breakfast was not included. The only negative. "

"N/A"

"Our receptionist was very dry and unwelcoming, not friendly at all. Did not smile once. We waiting in line to check in for about 8 minutes as there was only one clerk. A 2nd line started forming as it was confusing to see where the line started.Then a 2nd clerk came in (the one I am referring to). She didn’t ask who was next and just took the other guest even though we were already waiting. It was fine it happens, but again, when she finally helped us she was very dry, not mean or rude, just not welcoming. My son even tried to break the ice because he asked if the decorations on the wall were lilies and she turned around and said “um, yeah”. No friendly conversation, no smile, just very dry. Maybe she was having a bad day, we all do. But it left a negative taste in our mouth. Luckily our stay was overall positive and fun. Pool was great. "

"Bed was very comfortable, enjoyed the property."

"Beautiful property. Clean and safe. "

"I love how hospitable the front desk is. The housekeepers kept the room so clean and I appreciate how they still clean the room after I left the room so much later in the day for dinner. Thank you for accommodating us. Love that the hotel shuttle is available. I wish there were free breakfast for my parents who also came in from out of town. Parking is not free so be aware of that. Thank you so much. I had a pleasant stay. :)"