Ấp Phong Phú Vacation Packages

In all my years of travelling the service and the staff were the best. I didn’t want to leave. Thank you thank you for the best 7 days. We will be back. Thank you Hariklia and Steve

My stay at D1Mension Residences was extremely disappointing, and I would not recommend it to anyone. The property is not as advertised, and the service is practically non-existent. Misleading Photos: The biggest issue is that the apartment I received looked nothing like the polished, professional pictures online. The reality was a tired, underwhelming space that did not match the expectation they set with their advertising. No On-Site Staff & Poor Communication: There is no dedicated reception or staff for the apartment in the lobby. To check in or ask a question, I had to text a contact person who took hours to respond. This is unacceptable and very stressful. Poor Building Conditions: The common hallways have no air conditioning, making them uncomfortably hot and stuffy. Unsanitary Bathroom: Worst of all was the bathroom. It had a persistent, foul odor that made the entire apartment unpleasant. This was a major hygiene concern. Save your money and book elsewhere. This place does not deliver on its promises and the lack of service and cleanliness is a serious problem.

One of the worst accommodation experiences we have ever had. We booked what was advertised as a luxury penthouse on the 24th floor but were instead placed on the 3rd floor in a different building. Worse was the shocking condition of the apartment. The master bathroom had soap scum, human pubic hair on the shower glass and visible urine on the toilet seat. The toilet was also not functioning properly. We immediately complained and left for approximately two hours so they could clean. We returned to find NOTHING had been done. We were so disgusted and had so little confidence in their cleanliness that we purchased disinfectant and spent nearly two hours cleaning the apartment ourselves. Despite all of this, the property refused our request to cancel the remaining nights without charge. Hotels.com became involved and we documented everything with photographs. A completely unacceptable experience that consumed valuable time from our family vacation. I cannot recommend this property.

the check in process here was horrible, when we arrive their is no front desk only a desk for the security guard. And he was not helpful at all. In order to get in we later found out that we had to call Expedia customer number in vietnam to connect us to the owner of the room that we booked. He then would give us the mail box that he put the key card in and then we would use that key card to use the elavator to get to the room ...all this communication was done on what's app text. Then once we got to the room the key card did not open up the room...so we texted him back and then he gave us a code for the door!! crazy! also note that the trash has to be manually dumped by you everyday , the toliet paper is limited to 3 roles (for a 3 bedroom suite with 2 baths) and some dirty thin wash towels that will not get replaced. So we would never book or stay here again!