Thank you for your excellent grade of 8 out of 10 ! Please let us know how we can improve and transform this grade into a 10/10. We value very much any feedback that would make your stay an even better experience. We were delighted to have welcomed you and hope to see you again soon !

Dear John, Thanks a lot for taking time to share your opinion about our establishment. We are delighted to see you liked your stay here.Comments like yours is a real motivation for all of our staff.We'll be happy to welcome you again during your future trip in Provence.

Dear Marlon,Thank you for your very positive review of 5/5 ! We are delighted to read that you had a wonderful time in our hotel. The staff will be pleased to receive your feedback !We hope to welcome you again very soon. Kindest regards, Front Office Team Hotel Renaissance Aix en Provence

Thank you for your excellent grade of 5 out of 5 ! We were delighted to welcome you and hope to see you again soon !

Dear guest, Thank you for taking the time to share your grade reflecting your experience at the Renaissance Aix-en-Provence Hotel with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our valued guest, such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Aix-en-Provence.

Dear Mrs. Napier, First of all, thank you for taking the time to share your recent experience with us.I am truly sorry that you did not appreciate the attitude of our front desk staff. Indeed, our standards and the requirements of our staff suggest a personalized service and a total devotion to meet the needs of our guests. I have therefore immediately informed the head of reception so that him and the receptionist can review the standards for a quality welcome in a hotel like ours.Hopefully you will come back and your next stay will be as enjoyable as all our guests’ experiences at the Renaissance Aix en Provence hotel. Sincerely, Clara.R

Dear Mr. Melara Boesche,First of all, thank you for taking the time to share your recent experience with us. We are sorry that you found our bed sheets were not clean enough and that you also noticed marks on the wall. Thanks to your detailed comment, we were able to get closer to the technical and the housekeeping manager in order to plan interventions concerning the elements that you have noticed and for that, thank you.Concerning the pool area, we would like to apologize for the inconvenience. The weather outside makes it possible to welcome both hotel guests and outside guests during the summer.Nevertheless, we are delighted that you enjoyed the location and the staff service. Hopefully you will come back and your next stay will be as enjoyable as all our guests’ experiences at the Renaissance Aix en Provence hotel. Sincerely, Clara.R

Merci beaucoup d'avoir pris le temps de nous laisser une note - 4 étoiles. Nous espérons vivement vous accueillir à nouveau au Renaissance. Bien cordialement.

Merci beaucoup cher Andrew d'avoir pris le temps de nous laisser cette note ! Nous espérons vivement vous accueillir à nouveau au Renaissance Aix-en-Provence. Bien cordialement,

Chère M. Jane,L’expérience d’un séjour dans un hôtel devrait toujours être une parenthèse agréable et relaxante, ce qui n’a pas été votre cas. Nous aurions aimé être à même de vous apporter des solutions durant votre séjour. Il ne faut pas hésiter à contacter le service concerné lorsque vous n’êtes pas satisfait car nous aurions tout mis en œuvre pour satisfaire vos demandes si tel avait été le cas.Cordialement,

Cher/Chère Carlos,Nous vous remercions d'avoir partagé votre expérience avec nous. Vous nous voyez désolés que la prestation n'ait pas été à la hauteur de vos attentes. Néanmoins, nous prenons bonne note de votre commentaire afin de nous améliorer.Nous espérons avoir la joie de vous accueillir de nouveau, afin de vous prouver la qualité habituelle de notre service.Cordialement,

Chère Amanda, Merci beaucoup d'avoir pris le temps de nous laisser votre note de 3 étoiles.Nous espérons vivement vous accueillir bientôt au Renaissance Aix-en-Provence. Cordialement.

Cher/chère Allen,Merci de nous faire un retour sur votre séjour. Les avis de nos clients sont une source de motivation et d'amélioration. C’est pourquoi nous sommes particulièrement attentifs à vos remarques.Nous sommes navrés d’apprendre que celui-ci ne s'est pas déroulé aussi bien qu'espéré et que nous nous retrouvons avec une note de seulement 4/10.Cordialement,

Dear Jorge, It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We truly hope to see you soon and make this as an annual getaway.Sincerely, Clara.R

Bonjour cher Michael. Nous vous remercions pour ce commentaire élogieux ! Un tel commentaire est une vraie récompense pour toutes les équipes du Renaissance Aix-en-Provence. Au plaisir de vous revoir prochainement. Bien cordialement.

Dear Michael,Thanks a lot for taking time to share your opinion about our establishment. We are delighted to see you liked your stay here.Comments like yours is a real motivation for all of our staff.We'll be happy to welcome you again during your future trip in Provence.

Merci beaucoup cher Keith d'avoir pris le temps de nous laisser une note de 5/5. Nous espérons vivement vous accueillir à nouveau au Renaissance Aix-en-Provence. Bien cordialement,

Merci beaucoup cher Jan d'avoir pris le temps de nous laisser une note de 10/10. Nous espérons vivement vous accueillir à nouveau au Renaissance Aix-en-Provence. Bien cordialement,

Cher Georges,Nous sommes ravis de lire votre gentil commentaire et nous vous remercions d'avoir passé votre séjour en Provence parmi nous. Nous sommes heureux de constater que l’hôtel, son personnel et ses services aient répondu à vos attentes.Ce serait un réel plaisir de vous recevoir à nouveau au Renaissance Aix-en-Provence.

Cher/Chère Joakim,Nous vous remercions d'avoir partagé votre expérience avec nous. Vous nous voyez désolés que la prestation n'ait pas été à la hauteur de vos attentes. Néanmoins, nous prenons bonne note de votre commentaire afin de nous améliorer.Nous espérons avoir la joie de vous accueillir de nouveau, afin de vous prouver la qualité habituelle de notre service

Dear Jay, thank you so much for your comment, that has been shared with the team especially Martin. We hope to see you again at the hotel Renaissance. By the way, we ask to have more weights at the gym thanks to your comment !

Merci pour l'excellente note attribuée à votre séjour. Nous ne manquerons pas de transmettre vos compliments à toute l'équipe. Au plaisir de vous revoir dans notre établissement,Cordialement !

Dear Martina, Thanks a lot for taking time to share your opinion about our establishment. We are delighted to see you liked your stay here.Comments like yours is a real motivation for all of our staff.We'll be happy to welcome you again during your future trip in Provence.Warmly, Clara.R

Merci pour l'excellente note attribuée à votre séjour. Nous ne manquerons pas de transmettre vos compliments à toute l'équipe. Au plaisir de vous revoir dans notre établissement,Cordialement.

Merci beaucoup d'avoir pris le temps de nous laisser une note - 4 étoiles. Nous espérons vivement vous accueillir à nouveau au Renaissance. Bien cordialement.

I am truly sorry that you felt our receptionist was not attentive enough to your needs. Indeed our standards and the requirements of our staff suggest personalized service and total devotion to meeting the needs of our guests. Providing the highest level of hospitality is our priority.

Dear Eva,Thanks a lot for taking time to share your opinion about our establishment. We are delighted to see you liked your stay here.Comments like yours is a real motivation for all of our staff.We'll be happy to welcome you again during your future trip in Provence.Warmly, Clara.R

Dear Sabina, Thank you for your detailed review and for your kind words on our product and services. It makes our efforts so much more worthwhile knowing they are appreciated. I have shared your comments with Renaissance hotel team and they are all delighted. We look forward to welcoming you back in the near future.Warmly,Clara.R

Dear JeevenThank you for your wonderful comment ! We always dedicate 100% of our energy to make sure you have the most amazing experience possible. the team will be delighted to hear your feedback. Thank you very much for your excellent grade of 5 out of 5 ! We were delighted to welcome you and hope to see you again soon !

Dear Diana, We would like to thank you for taking a moment to share your experience at Renaissance Aix en Provence. We are proud to know that your experience has been excellent during your stay: your compliments both for the for the good facilities, the tasty food and the good location are a great source of motivation for our team to continue to offer a quality service to our customers. I am looking forward to welcoming you again soon, and I would be more than delighted to assist you with your future reservations.Sincerely, Clara.R

Dear Claude,Thank you so much for the 6/10 rating. We look forward to seeing you back in the hotel Renaissance Aix-en-Provence.

Dear Cameron,Thanks a lot for taking time to share your opinion about our establishment. We are delighted to see you liked your stay here.Comments like yours is a real motivation for all of our staff.We'll be happy to welcome you again during your future trip in Provence.

Dear Sir, Dear Madam, We are delighted to have been your chosen hotel during your recent stay in Aix-en-Provence. It was truly a pleasure to welcome you.I am delighted that you enjoyed your stay, the hotel and the service. It is very pleasant to read that our teams are constant in their work and that their professionalism is appreciated by our guests.Be assured that your return will be communicated to them, with congratulations !We look forward to welcoming you to hotel Renaissance Aix en Provence.Sincerely, Clara.R

Dear Martina, We are delighted to have been your chosen hotel during your recent stay in Aix-en-Provence. It was truly a pleasure to welcome you.I am delighted that you enjoyed your stay, the hotel and the service. It is very pleasant to read that our teams are constant in their work and that their professionalism is appreciated by our guests.Be assured that your return will be communicated to them, with congratulations !We look forward to welcoming you to hotel Renaissance Aix en Provence.

Dear John,Thank you so much for the 6/10 rating. We look forward to seeing you back at the hotel Renaissance Aix-en-Provence.

Dear Fiona, We are delighted to have been your chosen hotel during your recent stay in Aix-en-Provence. It was truly a pleasure to welcome you.I am delighted that you enjoyed your stay, the hotel and the service. It is very pleasant to read that our teams are constant in their work and that their professionalism is appreciated by our guests.Be assured that your return will be communicated to them, with congratulations !Thank you again, we hope to serve you again whenever you return to the City of fountains !Sincerely, Clara.R

Dear Anna Maria,Thank you so much for this wonderful 10 out of 10 rating ! We look forward to seeing you back at the hotel Renaissance Aix-en-Provence

Dear Laurie, Thank you so much for this wonderful 5 out of 5 rating and your lovely comment ! We look forward to seeing you back at the hotel Renaissance Aix-en-Provence

Dear Fiona, Thank you so much for this wonderful 5 out of 5 rating ! We look forward to seeing you back at the hotel Renaissance Aix-en-Provence