We enjoyed the location and aesthetic of the hotel, however our sheets and pillowcases had some stains on them and one of our towels was ripped when we received it. Upon arrival we were not asked to present any documents and were given basic information verbally from the concierge, but we were not informed of the need to pay city taxes and breakfast fees at checkout. While I could have checked this in my booking, it would have been helpful after 2 weeks of traveling in different places to be reminded of an extra fees we had not already paid for. Therefore we ended up paying much more breakfast there than we would have in town and had to arrange payments after our stay ended. We could have learned this at check-out, but when we were on our way out to catch our train there was no one in the lobby or at the front desk to speak to. Need to improve communication with clients.