Garden

Reviews of Cama Hotel

3.5 out of 5
Cama Hotel
Khanpur, Ahmedabad, Gujarat

Reviews

6.4
Rating 10 - Excellent. 3 out of 20 reviews" "
Rating 8 - Good. 9 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 5 out of 20 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

3.0/10

Amenities

6.0/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Raj Kumar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old property without renovation. Old linen and bath towel. Filthy toilet. Shabby room. Never to recommend unless it has a drastic change.
Stayed 1 night in Aug 2023
Response from Dipjyoti Bhattacharjee on Aug 30, 2023
Dear Guest,Greetings from Cama Hotel Ahmedabad …Thanks for taking out time to put in your valuable comments. We appreciate your patronage of Cama Hotel Ahmedabad and considering us as your preferred venue for your recent stay.We sincerely apologize for the inconvenience caused to you. We would like to inform you that cama Hotel Ahmedabad under Renovation It is matter of serious concern for us. Please be rest assured that we have taken this issue up with the concerned departments and the entire team has been taken through a detailed training regime to ensure all requisite measures are taken in order to reinforce international service standards. We look forward to welcome you back very soon and my team and we will extend the Cama Hotel hospitality to the best of our ability to create an exemplary experience for you.Thanking you once again.

4/10 Poor

Fenil

Business traveller
Disliked: Cleanliness, property conditions & facilities
No
Stayed 2 nights in Jul 2023
Response from Dipjyoti Bhattacharjee on Aug 30, 2023
Dear Guest,Greetings from Cama Hotel Ahmedabad …Thanks for taking out time to put in your valuable comments. We appreciate your patronage of Cama Hotel Ahmedabad and considering us as your preferred venue for your recent stay.We sincerely apologize for the inconvenience caused to you. We would like to inform you that cama Hotel Ahmedabad under Renovation It is matter of serious concern for us. Please be rest assured that we have taken this issue up with the concerned departments and the entire team has been taken through a detailed training regime to ensure all requisite measures are taken in order to reinforce international service standards. We look forward to welcome you back very soon and my team and we will extend the Cama Hotel hospitality to the best of our ability to create an exemplary experience for you.Thanking you once again.

2/10 Terrible

shabbir

Travelled with family
Disliked: Amenities, property conditions & facilities
Cama had seen glory days Sad to see such great property designed by India’s one of the greatest architect Charles Cortes in this state. Cama is in coma
Stayed 1 night in Feb 2023
Response from Dipjyoti Bhattacharjee(Front office Manager) on Apr 9, 2023
Dear Mr Shabbir, Greetings from Cama Hotel Ahmedabad!!!! We apologize for the inconvenience caused to you during your stay with us. Necessary action has already been taken and we assure you will certainly feel the difference in your next visit. Thank you once again for giving us the opportunity to serve you. With Best Regards

2/10 Terrible

Vasim

Disliked: Cleanliness, property conditions & facilities, room comfort
Not great and not worth the name it used to be
Building needs major renovation. It's very old and makeshift repair solutions can be seen in every corner of the room. I was provided unsealed water bottles and on inquiring about it I was told it is RO water in reused bottles. Furniture is almost about to break. And I asked for invoice to be emailed and still haven't received any.
Stayed 3 nights in Nov 2021

2/10 Terrible

Aaron

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cama Hotel is closed since May 2020 ! Hotels.com
I am really ashamed that I trusted Hotels.com . Till now I.e 10/02/2021 I m waiting for my hotel room. Your efficient Hotels.com is not aware whether the hotel Cama is operational or not. After bringing this to your notice on6/2/2021. Till today you are ignorant how your client suffered. After repeated request no action. Please refund my money payed to Hotels. com immediately .
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

jagat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Cama Hotel on Jan 22, 2024
Dear Jagat,Your 10-star review is a remarkable achievement. We're dedicated to maintaining this extraordinary level of excellence.Warm regards,

8/10 Good

Jean, UK

Liked: Staff & service, property conditions & facilities, room comfort
Safe & friendly for lone travellers English spoken
I stayed overnight on 2 separate occasions in November. Staff were pleasant and helpful and quick to respond to requests. My rooms were on 3rd floor and were spacious with a view of the garden and river. There was fast hot shower water and a kettle with tea and coffee. Friends reported renovation works on lower floors so avoid those rooms at the moment. There was a spacious entry lobby and a clean restaurant and coffee shop both of which I used. Room service were prompt with an early pre flight breakfast. I have stayed in a lot of hotels across India and this hotel is a very acceptable standard, but westerners should note that the star rating and standards are not comparable to English Hotel ratings. It is not a holiday destination but has what you need for an overnight stop after arriving at airport and before a tour of Gujarat.
Response from Cama Hotel on Jan 22, 2024
Dear Jean,Thank you for your feedback and for choosing to stay with us. We're glad to hear that our staff was pleasant and helpful, and that they responded quickly to your requests. It's great to know that you found your rooms on the 3rd floor to be spacious with a view of the garden and river. We're also pleased that you enjoyed the fast hot shower water and the tea and coffee provided in the room. We appreciate your friends letting us know about the renovation works on the lower floors. We'll make sure to inform our guests about this to help them choose the most suitable rooms. It's wonderful that you found our entry lobby spacious and our restaurant and coffee shop clean. We're happy that our room service was prompt in delivering your early pre-flight breakfast.Thank you for mentioning that although our hotel may not have the same star rating and standards as English hotels, it still met your expectations. We understand that our hotel may not be a holiday destination, but we strive to provide everything necessary for a comfortable overnight stop after arriving at the airport and before a tour of Gujarat. We appreciate your support and hope to welcome you back in the future.Sincere Regards,Group General ManagerCama Hotels

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, comfortable and clean. Breakfast was sumptuous and had variety. Staff were very courteous and helpful.
Response from Cama Hotel on Jan 22, 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that you had a comfortable and clean stay at The Cama - A Sabarmati Riverfront Hotel. Our team takes pride in providing courteous and helpful service to our guests. We're glad that you enjoyed the sumptuous and varied breakfast as well. We hope to welcome you back soon for another wonderful stay!Sincere Regards,Group General ManagerCama Hotels

8/10 Good

AB, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
The Cama service is excellent - typical of an old-style hotel. The rooms are spacious and comfortable, though the carpeted floor makes it look a bit run-down. No complaints - I would stay there again.
Response from Cama Hotel on Jan 22, 2024
Dear Guest,Thank you for your kind feedback! We're delighted to hear that you had an excellent experience at The Cama. We appreciate your compliments on our spacious and comfortable rooms. We also appreciate your observation about the carpeted floor and will take this into consideration. We look forward to welcoming you back for another enjoyable stay in the future.Sincere Regards,Group General ManagerCama Hotels

2/10 Terrible

Herry, Maryland

Disliked: Staff & service, property conditions & facilities, room comfort
This is one of worst hotel I saw in my life.
No hot water, no air condition, staff is only interesting in money how they can get maximum money out from your pocket.
Response from Cama Hotel on Jan 22, 2024
Dear Herry,We apologize for the inconvenience you experienced during your stay. We understand the importance of hot water and air conditioning, and we apologize for any lapse in service. Your feedback helps us improve, and we appreciate your insights. If there's anything else we can assist you with, please let us know.Sincere Regards,Group General ManagerCama Hotels

10/10 Excellent

S Gohil, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Subhash Gohil
I stayed at Cama hotel for one night, the staff at front desk were very courteous, polite ,helpful with excellent service especially Sweta. Defiantly will stay there on my next visit,
Response from Cama Hotel on Jan 22, 2024
Dear Guest,Thank you for choosing to stay with us at The Cama - A Sabarmati Riverfront Hotel. We are thrilled to hear that you had an enjoyable stay and that our front desk staff, especially Sweta, provided you with excellent service. We appreciate your kind words and look forward to welcoming you back on your next visit.Sincere Regards,Group General ManagerCama Hotels

6/10 Okay

sanjoy, Bangalore

Liked: Room comfort
ahmedabad stay
Was ok for 2 - 3 days business trip

8/10 Good

Judy, Birmingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Cama Hotel - and wonderful textile shop.
I had a very comfortable stay at the Cama Hotel recently. The staff on the reception and in the restaurant were particularly helpful. An added bonus is the wonderful textile shop hidden away in the basement. This was the best shop for old, authentic , Indian textiles that we visited in the whole of our tour of Gujarat. They have some very good quality textiles and the owner is very knowledgeable. This shop should be advertised and promoted better as it would undoubtedly attract people to come to the hotel.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Nice hotel with good food and good service in the restaurant. But if to attract more international guests the reception staff and the drivers connected to the hotel needs improvement in terms of understanding and other needs of turists. English speeking/understanding drivers and receptions staff is a must.

8/10 Good

fatania, london uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money ,Excellent place to stay.
We found our hotel very clean. Staff were friendly and helpful. Breakfast had a variety of well prepared dishes. Rather disappointment that there was no courtesy transport (taxi) provided as part of the package. We had to pay an additional charge for the journey to and from the airport. Also, on a couple of occasions there was no hot water, though the issue was dealt with after speaking to staff. Overall the service was very good.
Response from Cama Hotel on Jan 22, 2024
Dear Fatania,Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel clean and our staff friendly and helpful. We apologize for any inconvenience caused by the lack of courtesy transport; however, please note that it is not included in our package. We appreciate your understanding. We are also sorry for the inconvenience caused by the temporary hot water issue, but we assure you that it was promptly resolved. Thank you for recognizing our overall good service. We hope to have the pleasure of welcoming you back in the future.Sincere Regards,Group General ManagerCama Hotels

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Maija, Finland

Liked: Cleanliness, staff & service, room comfort
Cama Hotel Ahmedabad, a good choice
In a very grey, dirty and generally a horrible city such as Ahmedabad, Cama Hotel Keys is a reasonably priced hotel with very spacious rooms. Clean rooms, nice staff. At riverfront, close to the old town, not too far from the airport. Good value.