Nice stay in large one bedroom apartment. In-room amenities had to be requested (ex. coffee/tea...etc.). Big thank you to Mr. Admire in the reception for his friendliness and professionalism, as well as Mr. Norben at breakfast for being attentive, friendly, positive and uplifting in the early morning and very professional.

Facilities... Location and staff

OOZING IN LUXURY! AMAZING 5 STAR EXPERIENCE

The rooms were OK. Balcony is dirty and room size is small. The main issue is the pool and facilities which is not to the level of a 4 stars hotel and resort. Dirty sunbeds, pool and bathrooms in common areas and unprofessional staff who simply reply back as take it or leave it (pool lifeguards mainly). No separate cleaning crew except the life guards on the pool side, so obviously it will lead to such a case. The reception staff are nice and welcoming. Hotel buffet for both breakfast and dinner was mainly Indian food, which may not be suitable for all guests. I am sure there are plenty of room for improvement from Radisson blue here in al ain city.