Hôtels 4 étoiles à Hoffman Estates

« High class hotel, compfortable »

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« There was a very strong urine odor coming from the bed or carpet near the bed. I noticed this around midnight when I played down. The front desk was not helpful all. I had to call Expedia to get any resolution. »

« Très bel hôtel…..personnel vraiment compétent et serviable… »

« The place was not as pictured. There was bedbugs…YUCK!!! The pool and hot tub are similar to a public YMCA pool. The tub was stained, sink did not drain after calling twice, the rooms ac did not work and the place smells. Along with this, the ice machines on all the floors in one tower were not working. The housekeeping lady seems to be overworked and understaffed. I would not go back to this place if someone paid me to. »

« I’ve stayed at this hotel many time because it’s close to my work. This time however…awful experience. The AC was broken in my room and apparently on my floor or side of the building f or something. I set my AC to 68 the first night. The temp in the room never got below 75. The second night I got back to the room from work and it was 83 degrees in the room. I went to the desk and they said “well sent the engineer. There’s nothing we can do.” The engineer does indeed come about 10 minutes later...

« All good »