3 Stars Hotels in Townsend, Massachusetts from CA $145

"The Colonial is not as advertised. It is outdated at best. After arriving to a 40 degree room, I attempted to turn on the heat and was hit with a cloud of dust. My allergies were immediately aggravated. The overall smell was a bit musty. The drapes did not shut all the way. There were sheers in the middle that don’t offer much privacy. We were made to pay for the entire stay up front - I now know why. We decided to leave and were told that they would not even refund the second night. The hotel was nowhere near full. So we didn’t even stay one hour and were charged for the whole weekend. I understand not refunding the first night but refusing to second night is bad business. I very respectfully requested the refund and the hotels response said that they placed me in a non- pet room per my request, attempting to create a story about my allergy complaint. I don't have pet allergies and never requested a non-pet room. Do better. Fair is fair."

"The room was clean and comfortable, helpful at check in. A complimentary breakfast would go a long way to making it an even better experience. "

"Very clean and friendly staff. Bed was comfy with nice pillows. Great restaurants in the area. Would stay again"

"Very clean,.great location. Loved the onsite bistro. Would definitely stay again!"

"This place is horrible.Early morning lots of noise, people next door fighting. Floor above us was like someone moving in at 8am in the morning. Called the FD to make a complaint but the issue was never resolved they said no one is in the room above us which is insane. In addition to that none of the ice machines works on either floors. Tv has no internet."

"Staff was exceptional"