3 Stars Hotels in Hoan Kiem, Hanoi from CA $19

"Amazing stuff going an extra mile to help you in every situation, I can't imagine better 5* service! I was sick and my friend left a hat on sleeping bus and they made everything to get it back and handed to us during breakfast, which was so far the best breakfast in Vietnam with selection of . We got very nice room and felt at home staying the second time in this hotel- I hardly recommend"

"We were very happy with this accommodation. The cheaper rooms are small but comfortable. The best thing is the location. Very close to everything including the weekend night market. Would def stay again. "

"It was clean and what you expected when you saw the posts on the internet. staff and services were top notch."

"A fine property, with good breakfast and eager to please staff. Conveniently situated in the midst the chaotic frenzy of Hanoi's challenging motorbike and car traffic. The only thing lacking was an English-language television news channel, an amenity found in other hotels even in smaller cities, like Hoi An and Hue. One likes to know what's going on outside Hanoi, too."

"This place was perfect for my one night stay in Hanoi before taking the train to SaPa! They greeted me by name and stored my luggage for me all day after I checked out but before my train departed in the late evening. They even let me shower in the evening after a long day of walking around so I would be fresh for the train! Highly recommend!"

"The staff is very friendly and helpful. The room is clean and quiet. "

"Good location with many eating places near by, easy to walk to to main attractions from here or otherwise get the Grab. Friendly staff, Jasmine the reception person was helpful, room was comfortable and had good breakfast in the morning. "

"Clean rooms, friendly staff and walking distance to tourist destinations "

"What I didn't laik the room 402 to smol window not good ventilations "

"Staff are friendly and helpful"

"Clean and cosy hotel. Price is not too steep. Overall very satisfied."

"This was a good place to stay. They did a good job of communicating with me via the app and arranged for a driver to meet me at the airport. A staff member helpfully carried my bag for me up to the 5th floor. The room was as advertised, comfortable & clean. The options for eating near by were overwhelming and sights were walkable. They were quick to offer any help in booking travel services & stored my bag for a bit after check out."

"Great location & a lovely caring staff. Breakfast was good & plentiful. Anna, Emma, David were excellent hosts & extremely helpful w recommendations. I had booked some tours in advance but should have used them directly. Rooms in the front are the best & not noisy"

"The West is a great location in the Old Quarter. We have been to Hanoi many times and I think this has been my favorite hotel. Ms. Linh was amazing. She was so helpful with anything we needed and very sweet. She helped us book a trip to Sapa that we really enjoyed. We will definitely be staying at The West again in the future!!"

"Great location with very helpful staff "

"The hotel staff was very helpful and friendly, the hotel is in a great walkable area and had a nice breakfast."

"Nice hotel, well located. Room was very big for a family of four and we were upgraded to the one with a large balcony overlooking the street Some construction on the street but no noise at night. "

"Fantasic stay. From the outset we were greeted with friendliness. On check in we were given tea and information, and our bags were taken to our room. Stylish and comfy rooms in a great location. To date this is one of the best hotels i have stayed in and you are made to feel incredibly welcomed. "

"Good location. Very friendly staff. Great view of the Hoan Kiem Lake from breakfast restaurant. Nice breakfast with many selections. Will stay again. "

"Staff are absolutely fantastic and you can tell you put in the effort for you"